Copyblogger» SEO Copywriting http://www.copyblogger.com Online marketing that works Thu, 09 Feb 2012 08:37:06 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 The “New” SEO Secret Weapon http://www.copyblogger.com/seo-site-quality/ http://www.copyblogger.com/seo-site-quality/#comments Wed, 08 Feb 2012 11:00:00 +0000 Sonia Simone http://www.copyblogger.com/?p=22978

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If you have a web site, you may have noticed one of two things about the traffic you get from search engines.

Your search traffic may have dried up overnight, with once-healthy streams turning into a sad little trickle.

Or you may have noticed a nice, steady improvement as you’ve climbed higher in the SERPs (search engine results pages), while other sites that used to outrank you suddenly evaporated.

There’s a super-secret new ingredient in SEO.

It was always a factor, but it’s become even more important recently, as the Google team relentlessly declares war on what they see as tricks and sneaky tactics.

Today we’ll talk about the “new” SEO copywriting techniques you can take advantage of in a post-Panda search world.

Ready for the mind-blowing “secret new ingredient”?

It’s the authority, editorial focus, and relevance of your site — in other words, your site quality.

Be careful — site quality may not mean what you think it means

It’s not just good writing. That can help, but it’s not enough.

It’s not just having a lot of content. That helps too, but it has to be the right content.

And it’s not just optimization. Optimization still matters … but only after you take care of these key site quality factors.

Improving your site quality means building a site that works for users first, and search engines second.

In other words, it’s what Copyblogger has been telling you to do with your SEO for six years now.

Let’s take a look at some individual elements of site quality, and how you can boost them to create a site that works for users and search engines.

Is your site someplace readers want to be?

One of the factors Google looks at is how long a reader spends on your site. Not just on the page they land on, but are they sticking around to check out other pages?

It starts with site design that’s clean, uncluttered, and appealing.

It may not make sense for you at this point to spend thousands of dollars on graphic design, but anyone can benefit from great-looking site design (that also happens to be well-optimized for SEO) for less than $100.

You also want to make sure you’re on good, reliable web hosting, so that waiting for your site to load doesn’t resemble waiting in line at the DMV. Slow sites aren’t good for users and they don’t earn search engine love.

Finally — and most important — you need to put reader questions, problems, and concerns front and center. If you’re a great resource for them, they’ll stick around and see what else you have to offer. What’s the secret there? Content, of course.

Less sophisticated SEOs might advise you to outsource a writer (who may or may not be particularly proficient in English) to slap together hundreds of pages that have the right keywords on them.

That’s a sign that you need to fire your SEO. The true SEO pros know that it isn’t just content you need — it’s good content.

Good content isn’t always the most gracefully written. It might violate every grammatical rule in the book. It might be brash, or weird. It might offend your in-laws.

But for your purposes, it’s good content if it’s:

Good content is persuasive, it’s interesting, it’s useful, and it gets shared. It earns the “signals” that tell search engines you’ve got the best site in your topic.

What do you talk about most of the time?

This one can be a real advantage, letting a relatively small site win the SERP battle against a much bigger competitor … for the right term.

That’s because Google now looks more closely at what you talk about most of the time.

Here on Copyblogger, we talk a lot about writing and content marketing. And we tend to do very nicely for terms related to those things.

We don’t talk much about pizza, weight loss, FOREX trading, pharmaceuticals, or naked mole rats. So even though this site has lots of authority in general with Google, because we’ve attracted a lot of high-quality links over the years, we’re not going to rank for those terms.

That’s why for every site that got kicked in the teeth by Google’s Panda update, there was another site — one with a lot of high-quality content that was well focused around a particular topic — that started to see a nice boost in search traffic.

Write about what you want to rank for. Then write some more about that. Then write some more.

Keep your content focused. Keep serving your audience. And keep showing up.

Every page is a landing page

Seth Godin made this observation about a million years ago, and it will always be true.

You don’t know how your next reader will find your site. It might be the result of a search. It might be from a social media share. It might be an email post that got forwarded. You might have bought some traffic with pay-per-click.

It doesn’t actually matter. Because every page on your site is a landing page for someone. The reader jumps into your site there … and looks around to see what to do next.

Every page has to lead gracefully into everything else you do. Every page has to underscore the value you provide.

That means you make your navigation user-friendly, you highlight your very best content, and you get smart about internal links. Which brings us to …

How to use your link structure

Remember when we talked about keeping readers nicely stuck to your site, poking around and finding lots of good stuff to read, listen to, or watch?

That’s one of the many excellent reasons to have lots of internal links in your content.

What should you link to? To your best content — what we call your cornerstone content. Your best advice, your best thinking, and your best answers to the questions readers come up with again and again.

Content landing pages are a handy way to focus those links, but you should also keep linking to your favorite posts that address a key point in your topic particularly well.

Not only does this encourage readers to spend some more quality time on your site, it also gives you a little something when the &$%# scrapers re-post your work. The resulting backlinks you get aren’t exactly going to make or break you with the search engines, but if the scraped page has any readers at all, some of them will come find you.

Remember to be smart about how you’re using anchor text when you link to your own stuff. Use keywords gracefully, and again (as always) write for your readers first. Don’t try to stuff your content with internal links — use them when they make sense and give the reader a deeper view into what you write about.

Of course it isn’t new

Obviously I’m indulging in a bit of silliness by calling this a “new” factor. Google (and the other search engines) have always wanted to make site quality their main factor — but doing that was difficult.

So they put a bunch of very brainy engineers on it, and every year they get a little better.

Here’s what one of their relatively new engineers said in a recent interview, quoted in Web Pro News.

Manipulating Google results shouldn’t be something you feel entitled to be able to do. If you want to rank highly in Google, be relevant for the user currently searching. Engage him in social media or email, provide relevant information about what you’re selling, and, generally, be a “good match” for what the user wants.

That’s always been their position. Trying to fight that by exploiting weaknesses in their algorithm is a short-term solution that tends not to work very well for your readers … or for the long-term health of your business.

Don’t take shortcuts, they take too long

I was talking with a gentleman at a conference this week, and he mentioned a colleague with dozens of clients who got utterly demolished by Google’s Panda update — an update designed to improve the quality of the sites Google ranks well.

Interestingly, every one of those Panda-smacked clients followed the same marketing guru for “shortcuts” to good search traffic.

Shortcuts can work for a little while. And you may have found a good one that will get you a quick burst of traffic while you build something that lasts.

But if you aren’t building a site that’s worth reading (and that’s therefore worth sharing in social media, and worth linking to), the most brilliant shortcut in the world will take you away from where you want to go.

Because you aren’t serving search engines. You’re serving readers and customers. Put them first and everything else will start working for you.

About the Author: Sonia Simone is co-founder and CMO of Copyblogger Media. Share your favorite SEO and content marketing techniques with her on twitter.

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Why Google+ is an Inevitable Part of Your Content Marketing Strategy http://www.copyblogger.com/google-plus-content-marketers/ http://www.copyblogger.com/google-plus-content-marketers/#comments Mon, 16 Jan 2012 11:00:44 +0000 Brian Clark http://www.copyblogger.com/?p=23159

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Hear that, content marketers?

That is the sound of inevitability.

It’s the sound of you creating a Google+ page for your business and working diligently to build up a network there with content, conversation, and the occasional cat photo.

Goodbye … free time.

Shameless (yet eerily fitting) references to Agent Smith of The Matrix aside, here’s why every online content marketer needs to be building a Google+ network.

I’ll also tell you why Google+ may just become more important than Facebook or Twitter when it comes to deciding where to focus your limited time and effort.

What’s new with Google+

Since I first wrote about Google+ shortly after it launched, the search giant’s “social network” has grown to 90 million users this month, closing fast on Twitter’s stated 100 million active users. This kind of growth should put to rest claims that Google+ is dead or dying, and yet isn’t as meteoric as it could be given Google’s huge existing user base.

But the real growth of Google+ could be just ahead.

The main points I stressed in my original article were that Google+ is an excellent content sharing platform, and that the data gleaned from sharing and other activity would have a direct influence on Google’s search results. I said:

Building an audience on Google+ may be the smartest thing you do as a content marketer when it comes to improved search rankings. You still need to understand the language of your audience and reflect it back in your content, but Google will now have direct indications that you’re putting out quality stuff.

As of last week, Google did more with Google+ and search results than I (and most everyone else) expected. Much more.

Google+ is Google … period

Toward the end of last year, it became clear that Google+ was much more than a “social networking product,” like the failed Buzz. So far, Google+ has been significantly integrated with Google Docs, Chrome, Google Reader, Gmail, and YouTube.

Google also redesigned the header across Search, News, Maps, Translate, Gmail and many other Google products to incorporate Google+. In short, Google+ has become the glue that unifies Google’s various offerings into a seamless whole.

As Mike Elgan smartly put it, Google took its various products and turned them into features of Google+, rather than treating Google+ as a standalone social network. But that was just a warm up for what was to come with Google’s bedrock function, search.

Google gets all up in Your World

Last week, Google announced Search, plus Your World, which is the merger of personalized search with social search, including the addition of relevant Google+ results.

In other words, Google search results now more than ever send you to … Google.

You’ll only see the Your World aspects when logged into Google, and not everyone can see them yet (you can also easily turn it off if you want). The Google+ results are drawn from the people you have “circled” in Google+ (and vice versa for others who have circled you).

Search sensei Danny Sullivan calls this the most radical transformation of Google search results ever, and with good reason. According to Google’s algorithmic guru Amit Singhal, Your World takes personalized and social search and combines it into one seamless experience:

The social search algorithm, and the personal search algorithm, and the personalized search algorithm are actually one algorithm now, and we are merging it in a way that is very pleasant and useful.

“Pleasant” and “useful” are open to debate, and there’s plenty of debate happening right now. But the one thing that’s for certain, like it or not, is that content marketers can’t choose to simply ignore Google+ and sleep well at night.

Does Google have you in a stranglehold?

My opening Agent Smith reference makes a little more sense now, huh? Do you feel that metaphorical arm around your neck, with the inevitable sound of the train bearing down on you?

Let’s not get overly dramatic, young Neo.

But it does feel somewhat like a take-it-or-leave it deal. We already knew that participating in Google+ would have some positive impact on our search results, but now it seems as if you have no Google+ presence and your competition does, you might lose existing search traffic going forward.

That’s only the beginning of the drama:

  • Twitter issued a statement decrying the preferential treatment for Google+ results over Twitter. Google responded by revealing that it was Twitter, not Google, that chose not to renew the agreement with Google to use Twitter content for real-time search results.
  • Jon Mitchell of ReadWriteWeb thinks Google+ is going to mess up the internet, because Google+ posts about his content were outranking the actual content itself when he searched, and this was even before the official announcement of Your World.
  • Danny Sullivan points out that Google is violating what made Google so useful in the first place. Search engines provide value by sending you away to the best results, not keeping you trapped within a “sticky” web of their own making, no matter how expansive that web within the Web might be.
  • Lee Odden is skeptical about the usefulness of the new socially-integrated results that he’s seen so far, but he nonetheless encourages online marketers to get involved with Google+, build out a quality content presence, and actively participate.
  • John Battelle thinks it sucks for the web that Google and Facebook can’t play nice together. But as Google executive chairman Eric Schmidt points out, Facebook purposefully blocks Google, both with technology and terms of service, from indexing Facebook content and putting it on equal ground with Google+ results.
  • And the rumblings regarding privacy, antitrust, and FTC action are well underway.

On the plus side, others see this development as inevitable in a good (or at least not evil) way:

  • Stephan Shankland of CNET argues that Google had no choice but to make this move. The web is more social than ever, and the primary search engine on the planet must evolve along with the web, with or without the cooperation of Twitter and Facebook.
  • John Henshaw of Raven Tools says Google knows exactly what they’re doing with Your World, and it’s not an act of desperation or necessarily devious. He recommends avoiding cheap SEO tricks that Google is already anticipating, and rather immerse yourself in the Google+ social ecosystem while continuing to create great content.
  • On the anti-antitrust side, Eric Goldman of the Santa Clara University School of Law points out that when Google+ launched, it was welcomed by many as competition against the massive dominance of Facebook in social networking. Now that Google+ is actually getting competitive, everyone’s getting upset.

The only inevitability is change

Look, I’m as concerned about Google’s dominance and the potential for abuse as anyone. I have been for years, which is why I designed Copyblogger Media so that it would survive (and even thrive) if Google sent us zero traffic.

That said, I like getting targeted search traffic from Google. It doesn’t suck, not one bit.

And let’s face it … I also like Google+. It’s been a great experience to hang out over there the last 6 months or so, and I think it’s clearly superior to Facebook, while providing a truly different environment than our primary social networking / content distribution platform, Twitter.

Regardless of all the other potential issues laid out above, the fact is that we online marketers hate changes like this. But Google is constantly changing, and must change, as the Web itself changes.

Universal search (the last “most radical change ever“) arrived in 2007, and personalized search arrived across the board in 2009. Each time, people wrung hands, gnashed teeth, and wailed hysterically about how everything was different and wrong and awful, and they’re still doing it today.

As content marketers, we really have limited choice when it comes to what Google chooses to do.

One choice is to simply decide that we don’t really need search engine traffic.

Another choice is to observe, adapt, and conquer in ways that make the most sense for our businesses.

My guess is Google’s going to be tweaking things rapidly over the course of the year, rolling out more cool new features, and generally looking to strike a balance that rapidly grows Google+ without becoming cannon fodder for the Justice Department.

Circle me up on Google+ and we’ll observe, adapt, and conquer together.

About the Author: Brian Clark is founder of Copyblogger and CEO of Copyblogger Media. Get more from Brian on Google+.

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Introducing The Lede: A Copywriting and Online Marketing Sheet http://www.copyblogger.com/introducing-the-lede/ http://www.copyblogger.com/introducing-the-lede/#comments Sat, 29 Oct 2011 15:00:00 +0000 Robert Bruce http://www.copyblogger.com/?p=21735

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The Lede | copyblogger.com

Welcome to The Lede.

Every week I’ll be digging up and linking to stories, news, and opinion relevant to online marketing and copywriting.

Email, social media, innovation, SEO, productivity, mobile, conversion, publishing, and everything in between.

No commentary, just a fast, single page of headlines that you can grab, scan, and squeeze for all they may (or may not) be worth.

All right then, on with it …

The ROI of Email Marketing

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“The easiest thing in the world for a reader to do is stop reading”

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Steve Jobs’ “Seven Rules of Success” Applied to Email Marketing

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Twitter looking for full-time Copywriter

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How the Kindle Transforms the Marketplace

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Is Mobile SEO a Myth?

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How to Write a Popular Blog Post

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The 6 + 1 Copywriting Formula

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The Ultimate Measure of Marketing Success

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The Strange Art of Achieving More by Doing Less

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Better Marketing Through Social Media Optimization

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5 Advanced Keyword Research Tips

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Copywriting as Online Reputation Management

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Great Content Needs to Transcend Platforms

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“‘Social sharing buttons’ are one of the least
effective
tactics you can use to build your list …”

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Finding the Value of Email Marketing Through Metrics

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Building a Landing Page Using “The Backward” Tactic

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Is Rational or Emotional Copy Better for the Bottom Line?

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The Art of the Simple Content Strategy

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Marketing Advice for #occupywallstreet

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An Email Marketing Cheat Sheet

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6 Steps to Selling More

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Mobile Marketing Industry Sets Privacy Guidelines

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Why You No Longer Need a Blog

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5 Mobile Marketing Mistakes

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An SEO Copywriting Cheat Sheet

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How to Diagnose and Heal a Sick Landing Page

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Even Hollywood Needs Good Landing Pages

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It’s About What They Do, Not What They Say

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An SEO Copywriter Walks into a Bar …

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Is the New Facebook Design Killing Your Traffic?

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In Praise of Slow Copywriting

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What Movies and Comic Books Can
Teach You About Writing Powerful Scenes

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The Importance of Daring

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What SEOs Must Learn From Adwords Pros

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65 Ways to Get Traffic to Your Blog

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Why Social Media Research is so Valuable

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3 Big Email Marketing Myths

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How Apple Changed the World

About the Author: Robert Bruce is Copyblogger Media’s copywriter and resident recluse. Get him on Twitter.

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7 Quick Ways to Turn Your LinkedIn Profile into a Social Media Marketing Workhorse http://www.copyblogger.com/linkedin-profile/ http://www.copyblogger.com/linkedin-profile/#comments Wed, 19 Oct 2011 13:30:00 +0000 Lewis Howes http://www.copyblogger.com/?p=21263

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In my opinion, the most powerful social media profile you can use is the LinkedIn profile.

Most powerful that is, if you are looking to do more business and/or achieve your professional goals.

There’s a certain mindset LinkedIn members have when they spend time there.

They don’t browse through pictures and videos of their friends.

They don’t go there to share 140 characters of their current status.

And they don’t go there to watch panda bears sneeze or talking dogs say “I love you”.

Although other social networking sites have their place and purpose, none of them have the professionally directed power of LinkedIn.

LinkedIn means business!

Your LinkedIn profile says everything about who you are professionally.

And since it tends to rank well on Google for your name, people will read your LinkedIn profile when they want to do research on you, your product, service, or company.

In other words, what you say on your profile will have an impact on the amount of business you do on LinkedIn.

Here are 7 ways to enhance the copy on your profile to ensure that you get everything you want from LinkedIn:

1. It’s all about the headline

Headlines are everything in newspapers, magazines, and on blogs.

They are just as important on your LinkedIn profile, because the headline is the first thing that shows up anytime someone does a search online. A simple way to ensure your headline doesn’t suck is to follow a simple formula.

Tell people specifically:

  • Who you are
  • Who you help, and
  • How you help them

Tell them in the fewest words possible. Make your headline compelling and you’ll increase your chances of more meaningful profile views.

2. Get personal

Although LinkedIn is the “professional” social networking site, you want to reserve the first part of your “Summary” to add a personal note about yourself.

People don’t want to look at a resume with bullet points of past sales achievements (barf!), they want to know a little bit about your background. They want to know who you are.

To achieve this, add a personal intro about your goals, what you’re passionate about, and what you love to do in life.

This small touch of transparency will help you connect on a personal level with anyone who views your profile.

3. Spell check. And then check again.

You probably have no clue how many deals are happening day in and day out on LinkedIn.

I hear success stories all of the time about people landing their dream job, getting hired for a major consulting deal, finding 7 figure investors, receiving major sponsorships, selling out tickets to live events, and more.

The potential for what you can accomplish on LinkedIn is nearly unlimited.

However, I also hear about people who are completely turned off by a prospect with a bare-bones profile, or worse — spelling mistakes. Make sure to spell check everything and have others review it to give you their feedback.

This small step could make all the difference in your interactions on LinkedIn. You know what they say about those first impressions.

4. Make a call to action

One of the biggest mistakes you can make is not having a call to action on your LinkedIn profile.

If you spend all of this time crafting a great message but don’t lead the viewer anywhere, all your work will have been for nothing.

In your “Summary”, or in your LinkedIn welcome video make sure to tell people what site they should go to for more information, what number to call to get a free consultation, or the best way to email you.

Don’t leave your potential customers and clients hanging. Give them a place to go next (and a reason to go there).

5. Social proof is powerful proof

Social proof helps influence others into making a “buying” decision.

LinkedIn makes this step easy by providing 3 primary sections to add social proof:

  • Education. Adding the college or university you attended provides your education credentials, and increases the value of your personal brand.
  • Awards. This section is the one place you can brag about yourself a little. Include any past accomplishments or industry awards you can think of that will increase the value of your profile.
  • Recommendations. The more recommendations you have on your profile the better. This is the best form of social proof, as it conveys credibility and authority. The best way to receive recommendations is to give them first.

6. Improve your search rankings

If you want to get more leads and sales, then the easiest thing you can do is become easily found on LinkedIn for keywords in your niche.

Think about what people would be searching for on Google to find your business, service, or product (for example, mine would be “sports” or “LinkedIn Tips”). Make sure you add your keywords throughout your LinkedIn profile in five main places.

Learn more about where to include your keywords and increase your LinkedIn SEO here.

7. Stand out from the crowd

With close to 130 million LinkedIn profiles, many of them look the same.

Don’t join the herd of boring “glamour shot” profiles. Instead, do something creative in your copy to market yourself on LinkedIn, stand out, and keep people coming back for more.

Add LinkedIn’s blog application, sync it with your twitter updates, or include other advanced applications to help your profile stand out from the rest.

Take your profile to the next level

As LinkedIn continues to grow in numbers and gain more media attention, it will prove to add more value to your brand and business.

If you want to get the most out of your efforts with LinkedIn, take the time right now to implement these 7 steps and watch your profile take off.

About the Author: Lewis Howes is the author of two books on the topic of LinkedIn and the creator of the #1 LinkedIn training course Linked Influence. Receive his free LinkedIn marketing tips and connect with Lewis at lewishowes.com.

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The Art of Finding Ideas http://www.copyblogger.com/find-ideas/ http://www.copyblogger.com/find-ideas/#comments Tue, 18 Oct 2011 13:00:00 +0000 Robert Bruce http://www.copyblogger.com/?p=21398

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Every writer who has ever lived has lusted after ideas.

Where are they, how do I get them, and how do I keep them coming?

If you’ve been writing long enough, you know that — like Solomon — there is nothing new under the sun.

Try as you might to sweat them out of your head or pull them gently from the stars above, there are no new ideas.

So, relax.

But the page is not going to write itself, is it? Where then do we turn for ideas that work, ideas that move, ideas that persuade?

In short, we steal them.

The moment you free yourself from The Cult of Originality, you realize that “original” ideas do not come from within.

They are given to us, from without.

A writer should not look inside, but outside, at external sources, stories, events, and emotions.

If you’re offended that I’d suggest you “steal” ideas, please get over it. You’re already a thief, you just don’t know it yet.

Here are two of the most significant idea repositories on earth …

1. The modern media is a torrent of ideas

In this information age, you have absolutely no reason to “draw a blank”.

Ever.

What took our writing ancestors days and weeks to research and learn, takes us mere moments.

In fact, the only problem we have now is one of finding trusted curators. We need to develop self-discipline and discernment in seeking out correct information from reliable sources.

There is no drought of ideas.

Brian Clark recently wrote:

You have more computing power in your pocket than it took to send men to the moon. What are you doing with it?

Indeed.

Are you wasting it or harnessing it? You don’t need to go to the moon, the crossroads will do just fine for our purposes.

Research. Read. Steal.

Product manuals, literature, interviews, talk radio, magazines, newspapers, television, Twitter, Google Trends, movies, Wikipedia, and on and on and on …

It’s all there, right in your pocket.

And it’s actually more than you’ll ever need.

So use it. Don’t let it use you.

2. People will give you exactly what you’re looking for

Ideas are walking around everywhere out there.

Eugene Schwartz once told a story about a copywriting job he had.

He met with the client and asked him to start talking about the product. They ended up sitting together for four hours — the client talking, and Schwartz simply listening and taking notes.

Later that night, while he was waiting for his wife to get ready for a night out on Manhattan, Schwartz wrote the ad.

The entire ad.

He said about 70% of the finished copy was composed of his client’s own words.

The headline itself was a phrase the client had hit on, word for word.

He waited two weeks, mailed the ad to the client, and they both made a lot of money.

You might think this was some kind of dirty trick on Schwartz’ part, but you’d be wrong.

Schwartz knew how to write a powerful direct response ad. The client didn’t.

Schwartz was smart enough to know that the client knew (in this case) his own product better than he ever could, and simply translated that knowledge and passion onto paper.

The ideas were sitting in the client’s head and Schwartz knew exactly what to do with them.

It goes further …

For better or worse, a writer is working all the time.

Phone calls with friends, the plumber, your spouse, your child, your boss, your client, your neighbor — they are all constantly giving you ideas.

They are all constantly telling you what they — and the entire world — truly want.

It is all grist for the mill.

All you need to do is … listen.

Steal this post

Eugene Schwartz summed this up for me perfectly:

You don’t have to have great ideas if you can hear great ideas.

I stole this post from him, and he stole it from many others.

Listen more. Talk less.

Read less. Read better.

Steal.

The Art of Finding Ideas is then … to go out and find ideas.

Originality? That’ll come from using your own voice, and your voice develops from only one thing — writing more. And more. And more.

Where have you been getting your ideas?

About the Author: Robert Bruce is Copyblogger Media’s copywriter and resident recluse. Get him on Twitter.

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The BlogWorld Expo Virtual Ticket (or, How to Get To a Conference You Can’t Get To) http://www.copyblogger.com/bwela-2011-virtual/ http://www.copyblogger.com/bwela-2011-virtual/#comments Tue, 11 Oct 2011 13:00:00 +0000 Johnny B. Truant http://www.copyblogger.com/?p=21172

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We live a lonely life out here on the internet.

Sure, we’ve got email and blogs and social media and Skype and the occasional contact via an actual phone, but in real-life terms we’re pretty isolated.

We usually live far away from our “work friends.” We swap ideas in small, discreet blocks — a half-hour IM chat with someone here, an email or two with someone else there.

Sometimes, it’s hard for internet work to feel like anything other than a hobby … and why should it, if you never commit to immersion in it?

Why should all this feel like a serious endeavor if you never make it your sustained, total focus?

Why should it grow and expand and become more profitable if you never get together with successful like-minded people and spend some serious time studying your craft?

I’ll tell you why …

Three times a year, I hop on a plane and fly out to blogging conferences — BlogWorld in May and November, and South by Southwest in March.

Traveling is a pain, and the trips are expensive, but I go because being in those environments is totally worth the inconvenience.

It’s necessary to make my business grow.

Attending conferences is nothing short of awesome, and you should do it if you’re able. These are the times to soak up new information, when the innovations and inspiration of others can’t help but rub off on you.

Every time you go to a conference, you return home with new tools that can make your business more profitable.

But what if you can’t quite manage to get to live events? Luckily, there’s a solution.

How to attend a conference you can’t attend

Travel sucks, especially since the airlines began their sadistic sociological experiment to determine how much travelers will put up with before cracking.

You have to pay for your bags. You have to put your deodorant into exactly the right kind of clear baggie or they’ll throw it away. The crappy snack on the flight costs six dollars. On one flight, the man to my left was spilling into my seat and the man to my right was throwing up the entire time.

Transportation is expensive. Hotels are expensive. You’ve got to put the kids in the kennel and send the dogs to grandma’s. (Right?) You’ve got to find a way to put your business on hold … if it can survive being put on hold.

Often, you’ll look at that conference coming up and say, “It’d be so great to attend, but there’s just no way I can make it happen.”

But what if you could attend the conference without the travel and the inconvenience, and for a small fraction of the cost?

What if you could immerse yourself in the best and latest information while still watching the kids and the dogs, while still doing what needs to be done with your business and home, and possibly (probably) while wearing comfortable pajamas and not being barfed on?

What if you didn’t have to spend a few thousand dollars on travel, a hotel, and a full-access conference pass?

This is the part where I tell you about my new gig — working with BlogWorld New Media Expo to turn BlogWorld’s Virtual Ticket into the best you-can’t-be-there-live-but-you-can-attend-anyway virtual event around.

This is not your father’s virtual conference

If you think the idea of “attending” a conference via your computer sounds like a lame substitute for the real thing, I don’t blame you.

Most virtual events focus exclusively on giving you content, but what really makes an in-person conference sing is the experience of being there.

In the redesigned Virtual Ticket, we’re giving you both.

Providing the conference content was straightforward. The Virtual Ticket contains audio/video recordings of all 100+ hours of conference sessions.

Want learning? Want information? Fuhgeddaboudit … we’ve got an avalanche of hot, fresh instruction. (It’s actually more content than you would get in person, because when you’re there live, you have to pick and choose between sessions — something you won’t have to do virtually.)

But providing the conference experience — to bridge that internet isolation we all feel from time to time — was harder.

Try as we might, we couldn’t replace handshakes, hugs, and noogies, but we tried to re-create “being there” as much as possible:

  • We set up live recordings during the conference and at the extracurricular events. You can’t be there in person to shanghai presenters into a conversation, but we can and will, and you’ll be watching.
  • We’ve lined up exclusive interviews and backstage access that even live attendees won’t have access to.
  • We hired a charming MC named Johnny B. Truant to be your virtual host. In addition to giving the Virtual Ticket a cohesive “almost like you’re there” guided BlogWorld experience, I can get you in to see anyone because I’m charming and have credentials — not because I have blackmail fodder, no matter what Sonia says.
  • We’ve provided Q&A with the bigwigs. If you’re at home, you can’t stop presenters to ask them questions (“What’s your best social media tip?” “How did you get started?” “What’s this thing on my shoe?”), but we’ll ask them your questions through the beauty of social media.
  • Plus, we’ve got other stuff.There’s more social media magic in the works that my project manager hasn’t explained to me yet and that I therefore need to be vague about for now. (Hey, I’m an idea guy. People still have to remind me to tie my shoes.)

Will it be as good as being there in person? Of course not.

Is it the next best thing? Definitely.

See you in (virtual) Los Angeles?

It costs around 1/10th as much, too: Full price for the Virtual Ticket is only $347.

But through this Saturday, October 15th, it’s only $247.

You’ll get access to all of it (pretty much everything about BlogWorld other than the nametags) for way, way, way less than you’d spend to fly out to Los Angeles.

Sign up for the BlogWorld West 2011 Virtual Ticket here.

Copyblogger is a proud marketing partner of BlogWorld New Media Expo, and all of the links in this post are affiliate links.

We only promote things that we believe in, and this year’s Virtual Ticket is something quite extraordinary. All virtual events deliver content (some better than others), but almost none deliver the experience of being at the live event.

This delivers both.

And of course, if you attend the Virtual Ticket, Copyblogger will “see you at BlogWorld” next month. We’ll be there, and you’ll be at home or at work … and that may well mean you’ll be drinking better coffee.

Save us some, okay?

Sign up for the Virtual Ticket here while the price is still $100 off (through Saturday).

About the Author: Johnny B. Truant is the host and MC of the BlogWorld Virtual Ticket.

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The 7 Essential Elements of Effective Social Media Marketing http://www.copyblogger.com/social-media-marketing-steps/ http://www.copyblogger.com/social-media-marketing-steps/#comments Wed, 31 Aug 2011 13:00:00 +0000 Sonia Simone http://www.copyblogger.com/?p=19907

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image of social media icons on a smart phone

So in the past few weeks, we’ve told you it’s a bad idea to be a digital sharecropper, building your business entirely on someone else’s land (like Facebook, Tumblr, or any other third party you don’t control).

We also poked a pin in the sacred cow of social media authenticity, telling you that your audience and customers don’t want an unedited version of the “real” you.

So you may be asking yourself — OK, what should I be doing with social media marketing?

How are savvy businesses using social media effectively to find more customers, boost their reputations, and make more sales?

Here are the seven essentials that will turn your social media marketing from an annoying time-waster to an effective bottom-line booster.

1. Get your home base together

Your home base is your blog or web site. It’s on a domain you own. You control the user experience — from the content to the site design to the user interface.

This is where you show that you know your stuff. That means building a nice cornerstone of high quality content that demonstrates your expertise in a likable, accessible way.

First impressions matter, so make sure the design is clean, professional, and smart. It can still be stylish or funky, if that’s your thing, but it shouldn’t look amateurish or confusing.

Your home base is where you post content to answer your readers’ questions, give them interesting tips, and help solve their annoying problems. When someone wants to know more about you, this is where you send them.

Your home base is a marketing tool, which means you need to be communicating primarily with customers, not with other experts in your topic. Don’t just pontificate to show what you know — tie your news and opinions back to how those things affect your customers.

2. Who’s the face of your business?

If you want to use social networking platforms like Twitter, Google+, or Facebook, you need a human face to make your social media marketing work.

So does that mean potential customers want to know about your personal struggles finding high-quality organic dog food? No. (Unless your company sells organic dog food, that is.)

Just like people have always done in public settings (work, church, volunteer activities), you’re going to adopt a persona — a selected range of your thoughts, emotions, and observations.

You’re going to be social and informal, but in a way that’s relevant, appropriate, and interesting to who you’re talking with.

Just like you don’t (I hope) wear your “I spent the night in Paris, Hilton” t-shirt to your grandma’s house, you’re also not going to share absolutely everything about the “real” you with your social media connections.

That doesn’t mean I want you to be a fraud. I want you to be friendly and genuine. Sound like a human being, not a corporate robot. And you certainly don’t have to stick to business all the time. It’s fine and good to show that you have a life. It’s not so good to show the world you’re careless, rude, or boring.

The truth is, the definition of “appropriate” depends on your audience. Lisa Barone has a very different persona from Ann Handley’s. If it works for your customers, it’s appropriate.

Authenticity for a business doesn’t come from oversharing or boring your audience to death — it lies in doing what you say you’ll do.

3. Who else has your customers?

Social networking platforms were designed to make it easy and fun for people to hang out together. That means you’re going to use them to build relationships that will help your business.

Look for people who have healthy-sized audiences who are a good fit for your product or service. They may be bloggers, they may be authors, they may have a popular podcast or column in mainstream media. They may simply be social media mavens who have lots of friends and like to share good stuff.

These are the people you want to share and promote your excellent content.

Cultivating professional relationships isn’t rocket science. Stick to the basics — link to them from your content, comment intelligently on their blogs and on social platforms, and be a nice person.

Don’t think that picking fights or manufacturing controversy makes you stand out. It doesn’t, it just makes you look like a troll. If you’re going to take a controversial position, make sure it’s one that really matters, and express it with respect.

4. Pick a primary platform

Again, think about where your customers are.

If you love Twitter but your customers spend hours every day on Facebook, you need to recognize that Facebook is probably a better venue for your business. It may not be as fun for you — but that’s why they call it work.

Only move beyond your primary platform when you’re sure you’re handling it well. A lot depends on the industry you’re in. If you’re a copywriter, social media consultant, or online marketer, your customers spend a lot of time in these venues, which means you probably will, too.

5. Manage your time

If you don’t decide how much time and focus you’ll put into social media, the default will be “all of it.”

Sites like Twitter and Facebook are seductive places to drop in and just check what’s new. When your five-minute check turns into 25 minutes, and you’re doing that 4 or 5 times a day per site, you’re going to find your productivity taking a dive.

Remember your home base. That (and actually delivering whatever it is you do) are where the bulk of your time and energy need to go.

The best tool I’ve found for managing social media time is a $3 kitchen timer. Decide in advance how much time you’ll spend checking in and being social, and stick to that.

6. Content first, conversation second

You’ve been told again and again by social media “experts” that your entire business should revolve around something called “The Conversation.”

Too often, this form of Conversation leads to business owners spending hours every day chattering with potential customers and hoping someone will buy something. (Or, more often, chattering with peers and friends and hoping this counts as work.)

Yes, be personable. Yes, keep an ear out for customer complaints so you can respond appropriately. And yes, network with peers in your industry to keep your links healthy.

But if it feels like goofing around all day instead of working, it probably is.

Instead, spend the bulk of your time on content, whether it’s on your own base or used as a guest post to find a wider audience. Use content to educate your customers about what they need to know to make an intelligent purchase. Focus on customer objections, questions, and problems.

When you find someone else’s content that your customers will find valuable, share that too — and add a few insights of your own, if you like.

Even a 100-character tweet can have content value. Think about what you can say that makes readers’ lives better, rather than just filling up time before you run to Starbuck’s. Make sure your reader has a good experience every time she hears from you. Keep it both useful and entertaining.

Social media conversation is a seasoning that makes your content more appetizing. It’s not the main dish.

7. Don’t forget SEO

Too many people think that social media sharing means they don’t need SEO any more. The fact is, social media marketing is a superb complement to SEO.

Play the long game. The same elements that make social media work (content that’s both useful and user-friendly, doing what you say you’ll do, healthy relationships with others in your industry) are the elements search engines would prefer to serve up. Search engines want to find the content that’s a widely-valued resource, and one of the signals they use for that is social media sharing.

Twitter and Facebook are already search engine signals, and there’s no doubt that Google+ is, too.

For too many businesses, social media is a time-wasting ego game. But use the tools strategically, with a focus on content and on getting a useful message in front of a wider audience, and it can be brilliantly effective.

How about you? What do you consider the most essential element of social media marketing?

Tell us about it in the comments.

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23 Reasons Your Blog Isn’t Making Any Money (And What To Do About It!) http://www.copyblogger.com/broke-blogging/ http://www.copyblogger.com/broke-blogging/#comments Mon, 29 Aug 2011 13:30:00 +0000 Danny Iny http://www.copyblogger.com/?p=18910

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image of broke man

Sure, you want comments.

And subscribers, and shares, and likes.

But you don’t really care about any of these things. You want what they will eventually lead to …

Money.

Yes, traffic is good, and so is reader engagement. But if you’re reading this, chances are you’re running a blog with the intention of marketing a business and making some money.

Now, that could be a bit distressing, because most bloggers are broke.

Some bloggers don’t have traffic or reader engagement, and some bloggers have lots of both. But most bloggers aren’t making any money.

Here’s why …

The chain of conversion is everything

We tend to think of conversion as a single event, but it’s really more like a chain of events.

If you market a business online, several conversions need to take place:

  • A stranger has to convert into a lead by being exposed to your message for the first time (in the online world, we call this traffic)
  • A lead has to convert into a prospect by liking what you have to say (this is often done by opting in to your email subscriber list)
  • A prospect has to convert into a customer by buying something from you
  • A customer has to convert into a repeat customer by turning a single purchase into an ongoing buying relationship

This entire process is called the chain of conversion.

Does that sound like a tall order?

It should, because it is — for your blog to make money, you need not one, but many people to smoothly move through this entire process.

And if your blog is like most, then that probably isn’t happening.

Let’s explore all the reasons why that might be, and what you can do to fix it.

Problem #1: You’re a billboard in the desert

The most common problem that bloggers face is that strangers aren’t converting into leads.

In other words, there’s no traffic.

And if there’s no traffic, then it doesn’t matter how well-optimized the rest of your funnel is, because nobody is feeding through it.

So the first order of business is to get traffic flowing to your site. Here are some of the reasons why that might not be happening, and how you can fix it:

  1. Build it and they will come. Yes, content is king, but without an army of marketers, the king can get pretty lonely! The truth is that while epic content is critical, it won’t go viral all by itself without an existing audience to start the ball rolling by seeing and sharing. If you don’t have traffic, you have to go and get the word out about your content.
  2. You just tweet to your followers. If you’re Guy Kawasaki, then your marketing can consist of tweeting to your followers, and calling it a day. But for the rest of us (who don’t have 400,000 followers), you’ve got to get out there and promote. Build relationships with other bloggers, write guest posts, put viral campaigns together, and apply any other strategy for blog growth that you can think of — just get out there and do something!
  3. Marketing in the wrong place. We love to fall for the promises of magic strategies that will get us tons of traffic — the kind that showcase the success that somebody else had. The problem is that you aren’t going after their audience, and your audience may not hang out where theirs does. If you’re marketing in the wrong place, then your audience will never find you! Of course, to market in the right place, you have to know who your audience is …
  4. No clearly defined audience. Obviously, you can’t market to your audience if you don’t know who your audience is. It isn’t enough for you to have a general idea that you’re marketing to “bloggers” or “writers” or “stay at home moms” — you’ve got to get way more specific, to the point that you’ve created a profile of the ONE person that you’re targeting.
  5. Asking for the wrong action. If they haven’t heard of you, then don’t start by asking them to buy — it isn’t likely to happen. Remember that your goal with each piece of messaging is to get the audience to take the single next action. When you’re talking to strangers, the goal is for them to become leads (visit your site) and then prospects (opt in to your list). So don’t even mention whatever it is that you’ve got for sale.
  6. You don’t hook their interest. Yes, I’m talking about headlines. For your blog posts, for your ads, and for the teaser links to your content. They all need to hook your audience’s interest. And you happen to be reading the world’s best blog about copywriting. So go read all about headlines!

Problem #2: Selling ice to Inuits

The second problem is that you get traffic, but they all bounce — no subscribers, no customers, and you’re on a constant treadmill to generate more traffic.

In other words, leads aren’t converting into prospects.

Here’s why that might be happening, and what you can do about it:

  1. It’s all about you. Yes, that’s right — all of your posts are about your news, your products, your company. And you wonder why nobody signs up for more? Forget about your subject area, and think about your customers. What are their problems? What matters to them? That’s what you need to be writing about.
  2. Your content is “me too” content. If you’re just writing generic, bland content of the “6 tips everyone already knows about productivity” variety, or (gasp!) going so far as to actually spin articles, then the truth is that there’s no reason for people to come back to your site, because you haven’t impressed them yet. So pull out the stops and write some truly compelling content!
  3. You don’t draw them in. You get them to start reading your stuff, but their attention wanders, and pretty soon they’re gone forever. You need to draw them in and keep them going, section to section, until they reach the action that you want them to: subscribing!
  4. You don’t make it explicit. Yes, that’s right. If you want your visitors to opt in to your mailing list, then you have to say so, in so many words: “Sign up for my list to get all sorts of goodies. Do it now. Click here.” Put those words, or words like them, near your opt-in box, and make sure to include a call to action in your posts, too.
  5. You don’t optimize. No matter how good you are, and how well you’ve done everything else, there’s always room for improvement — and improvement is had by split-testing, split-testing, and then split-testing some more.

Problem #3: “Just the free sample, thanks”

Sometimes you’ve got traffic, and you’ve got subscribers — but you still aren’t making any money.

In chain of conversion terminology, prospects aren’t converting into customers.

This might not sound so bad (“at least they have the traffic and subscribers”), but without the money, you’re just sinking more and more work into what might be a dead-end project.

The good news is that when you’ve got an audience, you can usually find a way to make some money — let’s explore why they might not be buying, and what we can do to fix it:

  1. You’re selling what they need instead of what they want. As an expert in your field, you know exactly what the customer’s problem is. I don’t mean the symptoms, or the issue that they want to fix right now — I mean the real problem that lies deep down at the root of it all. The trouble is that they don’t know that, and so they aren’t looking for that solution. Start by selling what they want, and then you can deliver what they need along with it.
  2. It’s in the wrong format. Maybe they love what you’re offering, but they just don’t like the format. I mean, really, how many more e-books can someone buy? Try a different format — like audio, video, a virtual conference, live workshops, infographics — or something else entirely.
  3. The price isn’t right. Maybe your product is great, but the price doesn’t fit. You could be asking for way too much money, or you could be asking for way too little. Remember that not only does the price have to fit with the buyer’s budget, but it also has to communicate the right thing about how valuable your offering really is. So test different prices, and find the price that works best.
  4. You don’t ask for the sale. Yes, this comes back to being explicit. Don’t just have an “Add to Cart” link on your site — you’ve also got to tell people that you want them to buy your stuff. Tell them why they should do it, and what they’re going to get. And tell them when they should do it (right now!), which leads us to the matter of urgency …
  5. There’s no urgency. Why buy today when I can buy tomorrow, right? You need to give your audience a reason to take action now. Make sure the constraint is real — maybe you’re raising the price after a certain date. Maybe the first 50 people to sign up get a special bonus. Or maybe you’re closing your program on September 1 (hypothetically speaking, of course …).
  6. No social proof. Nobody wants to be the first one to arrive at a party — you want to know that other people are there, and having a good time. So who’s already bought your product or service? What was their experience like? Were they happy? Were they a lot like the person who is thinking about buying today?
  7. No guarantee. There’s something comforting about a money-back guarantee. It provides a safety net, and shows how much confidence the seller has in whatever is being offered. Most companies offer guarantees, to the point that it looks sketchy if you don’t. So you have to offer a guarantee. But don’t just offer a simple “if you’re not satisfied we’ll give you your money back” guarantee — go over the top. Give them 110% of their money back. Donate $100 to charity. Set it up so that it’s not just about satisfaction, but about results (we guarantee that you’ll add $1,000 to your bottom line in six months, or your money back).
  8. You don’t optimize (again). Yes, it applies here, too. If you want to make more sales, then there are a lot of things for you to split-test: your headlines, the placement, text and colors of your opt-in boxes, the style of your introduction, your product imagery, your trust seals and their placement on the site … and the list goes on.

Problem #4: Once is (apparently) enough

Okay, if you’ve made it to this point in the chain, then you’re probably doing all right — you’ve got traffic, you’ve got subscribers, and you’re even making sales.

But customers aren’t converting into repeat customers.

Which means that you’re always scrambling to find new customers, and to keep that wheel in motion. Wouldn’t you rather have the wheel sustain itself?

Here’s why your customers may not be buying from you again, and what you can do to change that:

  1. You don’t deliver. This is a HUGE problem; if you promise something, your customers sign up, and then you don’t deliver, then you are doing irreparable damage to your reputation and business. In the words of my marketing professor, “marketing is a promise that the organization has to keep” — and you should never, ever break a promise. This probably doesn’t apply to you, but if it does, stop reading this article, and fix it immediately!
  2. There’s nothing else to sell. This is a more common problem: you’ve worked so hard to build and sell your product, that by the time they’ve bought it, there’s nothing left to sell. This is worth taking the time to fix; think about what else they might benefit from — an easy add-on is some consulting to help them get the most out of what they’ve already bought. Remember that a customer who’s already spent money with you is 8 times more likely to buy from you again, and you’ve already spent the time and money to convert them the first time!
  3. You don’t communicate. This is sad to see, but easy to fix; you’ve got happy customers and more great stuff to sell to them, but you don’t communicate with them after that first purchase. This is terrible — you should be communicating with your customers on a regular basis, both to collect feedback about their experience, and to keep the lines of communication open so that you can sell to them again. An easy way to do this is to build follow-up directly into your product, for example with automated follow-up emails and surveys.
  4. You don’t ask for the sale (again). Yes, you’ve got to ask for the repeat sale, too — periodically reach out to your existing customers to see if there’s more that you can do for them, and have a specific offer ready if they do have a need.

Fixing your blog, one link at a time

Every blog has holes in its chain of conversion — and most have lots of them!

So where should you start making repairs?

The answer depends on whether you’ve already got a functioning funnel:

If you’ve already got traffic, opt-ins, and customers: Start at the end, and work your way backwards. First get more customers to buy again, then get more subscribers to buy from you, then get more website visitors to subscribe, and only then get more people to visit your website.

If you don’t have any of that stuff: Then start at the beginning — start by getting traffic to your site, and once you have traffic, work on getting them to opt-in, and then buy from you, and then buy from you again.

Now, a question: how long are you willing to wait before your blog starts delivering dollars to your bank account?

Having realistic expectations is important. If you try to run a marathon as though it were a sprint, you’ll end up exhausted on the side of the road. And if you try to run a sprint as though it were a marathon, you’ll finish dead last.

So what kind of race do you want your blog to be running?

If you’re willing for it to take 2-3 years to get your blog to where you want it to be, then a good strategy is to read business books for bloggers, along with the best blogs in the industry.

But if you want to see results sooner, then get some help. For example, you could click the link in my bio and read about our marketing training program, that just happens to be closing to the public on September 1. ;)

About the Author: Danny Iny is an author, strategist, serial entrepreneur, and proud co-founder of Firepole Marketing, the program that teaches non-marketers to fix their chain of conversion like expert marketers. Get his free video course on how to get more money out of your business, website or blog, or follow him on Twitter @DannyIny.

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A 7-Step Guide to Mind Control: How to Quit Begging and Make People Want to Help You http://www.copyblogger.com/mind-control-marketing/ http://www.copyblogger.com/mind-control-marketing/#comments Thu, 25 Aug 2011 12:30:00 +0000 Jonathan Morrow http://www.copyblogger.com/?p=19654

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image of black and white spiral

Well, why not?

They are the problem, right?

Here you are with a blog or a product or a charity you believe will change the world, and yet no matter how excited you are about the possibilities, no matter how much faith you have in yourself, you can’t help being worried:

  • If you ask a popular blogger for a link, will you get a reply?
  • If you ask a partner to email a product offer to their list, will they agree?
  • If you ask a friend for a donation, will they write you a check?

You don’t know. You can’t know. And it bothers you.

Wouldn’t it be easier if you could just close your eyes, pop over into their mind, and seize control?

Yeah. Too bad it’s not possible …

Or is it?

A Brief Introduction to Mind Control

As it happens, mind control is possible. Sort of.

No, you can’t turn your customers, partners, and in-laws into mindless zombies, but you can influence them.

In fact, there’s a science to it.

Back in the 1980s, a researcher by the name of Dr. Robert Cialdini wrote a book called Influence: The Psychology of Persuasion. He outlined different principles scientifically proven to influence people, as well as suggestions for how to do it.

Since then, it’s become maybe the most important book in the field of marketing. If you haven’t read it, you should, as well as the sequel.

Here’s the bad news:

Mind control isn’t about magic powers, arcane arts, or even shaving your head and gallivanting around in a wheelchair (although, I’ve been tempted). The truth is it’s about something that makes a lot of people squeamish: marketing.

The Truth about Marketing

The core of marketing isn’t customer profiling or market segmentation or any of the other complicated nonsense taught in most business schools.

It’s infinitely simpler than that, and it can be encapsulated in one word:

Yes.

You ask a blogger for a link, and they say, “Yes.” You ask a partner to promote your product, and they say, “Yes.” You ask a customer for a testimonial, and they say, “Yes.”

If you get enough yeses, your blog/business/charity succeeds. If you don’t, it fails. It’s so simple, and yet so few of us really understand how to do it.

The good news?

You can learn.

What follows is a marketer’s guide to mind control. Use these seven strategies wisely.

1. Do all the thinking for them

The worst mistake you can make when asking anyone for anything is telling them to “Think it over.”

Here’s why: people already have too much to think about.

Between their jobs, their family, and their own hobbies and friends, their mind is already stuffed, like a suitcase bulging at the sides. Add one more sock, and the whole thing will explode.

To avoid it, they “forget” about things that aren’t very important to them, or if they do think about you, they don’t think very hard. It’s not because they are lazy or stupid. They’re just busy, and you’re probably not very high up the priority list.

And so the best strategy is to not ask them to think.

Do it for them.

  • Instead of expecting them to see how your blog post will benefit their audience, explain it, and offer examples of similar posts that have done well in the past
  • Instead of asking them to host a webinar for you, setup the webinar, landing pages, and emails yourself, and send them as part of your pitch
  • Instead of begging a customer to write a testimonial from scratch, send them a dozen different examples to use as a guide

Be specific. Explain your reasoning. Offer proof. Tell them what to do next and why.

If you do it right, it won’t feel like asking at all. It’ll be more like advising.

And they’ll say yes. Not because of magical powers of persuasion, but because you’ve thought through everything, and it’s a no-brainer.

2. Start an avalanche

Creating a successful marketing campaign is a lot like starting an avalanche.

First, you climb up the mountain, and then you find the biggest boulder at the top, and then you sweat and grunt and strain to push the boulder over, and then you sit down and watch happily as the boulder goes crashing into other boulders, eventually bringing the whole side of the mountain down.

The lesson?

The first big yes is a pain in the butt to get, but if you get it from the right person, then getting all of the subsequent yeses is easy.

For example:

  • Getting a popular blogger to tweet your post is hard, but once they do, dozens or maybe even hundreds of people will retweet them
  • Convincing a leader in your niche to promote your product is tough, but once they do, everyone else will want to promote it too
  • Persuading a celebrity customer to give you a testimonial can be tough, but once you do, sales skyrocket, and getting further testimonials is easy

Of course, a lot of marketers recommend taking the opposite approach.

They tell you to start from the bottom and work your way up because it’s easier.

But really, it’s just an illusion. Yes, pushing over a small rock is easier than pushing over a boulder, but the boulder is a lot more likely to cause an avalanche. So while it’s more work in the beginning to get top people to help you, it’s actually less work in the long run, and the results are far, far greater.

3. Ask for an inch, take a mile

You’ve probably heard the expression, “Give them an inch, and they’ll take a mile,” right?

It’s supposed to be derogatory. It’s supposed to be a warning against appeasement. It’s supposed to protect you against getting taken advantage of.

But it’s also great marketing.

Whenever you’re asking for anything, never start by asking for everything upfront. Instead, start small. Make it easy to get started. Reduce the risk if it flops. Let them see the results for themselves.

And when it goes well, ask for more. And more. And more.

You might think that’s unethical, but if everything is going well, why not push for more? It’s not manipulation. It’s common sense.

For instance:

  • If you want to write a guest post for a popular blog, start by pitching the idea in one or two paragraphs, and then send them an outline, and then write the full draft of the post
  • If you want do a JV promotion with a leader in your field, start by asking them to email your launch content to only 10% of their list, and than 50% of their list, and then 100%, and then a direct mail campaign
  • If you want your customers to give you case studies, start by asking for a 1-3 sentence blurb, and then ask for a half-page testimonial, and then talk about doing a two-hour webinar going in depth about their success
  • It’s not psychological trickery or anything like that. It’s smart business. No one likes to risk everything upfront, and by offering progressive levels of commitment, your chances of getting them to say yes go through the roof.

    4. Always have a real deadline

    The keyword is “real.”

    All of us have had salesmen tell us, “Well, you’d better get back to me fast, because I have three more prospects coming this afternoon, and I don’t know how long it’ll last.” It’s BS, of course.

    There are no clients, and there is no urgency. The salesman is just so desperate he’s willing to lie, not only costing him your trust, but probably the sale too.

    And it’s not just salesmen.

    How many times have other people handed you completely artificial deadlines, thinking it will motivate you to act? Our teachers do it, our bosses do it, our family does it, and without thinking about it, you’ve probably done it too.

    Stop.

    Not only is it ineffective, but it’s totally unnecessary. Real urgency is easy to create. With a little thought, you can build it into your marketing. For example:

    • Instead of leaving a free report on your blog forever, tell everyone it will only be available for seven days, and then you’re going to start charging $7 for it. Not only will you get a lot more downloads, but other bloggers will be a lot more likely to promote it during the window
    • Instead of letting JV partners dictate when they will promote your product, schedule a launch, announce it to your list, and then forward partners the announcement, inviting them to participate
    • Instead of asking customers for testimonials whenever they get around to it, show them the timeline for an upcoming launch, including a specific date to send out testimonials. You need it by then, or you won’t be able to include it

    Will some of them bow out, saying they are too busy right now, and they’ll catch you next time?

    Sure, but it’s better than never getting started it all. And if you let other people dictate timelines, that’s exactly what will happen.

    5. Give ten times more than you take

    You know you’re supposed to give before you get, right? But what you might not know is how much to give.

    A lot of marketers mistakenly assume it’s a 1:1 ratio.

    Before you ask for a link, you should give a link. Before you ask for promotion, you should give a promotion. Before you ask for a testimonial, you should do one thing that deserves a testimonial.

    But that’s wrong. Smart marketers use a 10:1 ratio, and not just in action, but in value:

    • If you want 100 visitors, send them 1,000
    • If you want $1000 in product sales, sell $10,000 of their products first
    • If you want one testimonial, do ten different heroic acts of customer service worthy of a testimonial

    This isn’t about “You scratch my back, I’ll scratch yours.” It’s about generosity so overwhelming they can’t say no.

    Yes, it’s a lot of work, but that’s the price of influence.

    6. Stand for something greater than yourself

    Imagine there are two homeless guys standing on a street corner.

    The first guy has a normal, run-of-the-mill sign saying, “Spare a few dollars? God bless you.” The second guy, on the other hand, has a much more unusual sign: “Can’t afford to feed my family, and it’s tearing me apart. Please help, so I can stop feeling like such an awful Dad.”

    Which one would you be more likely to help? The second one, right?

    Forget giving him a few bucks. With a sign like that, you’d take him to the grocery store and buy him $200 worth of groceries. I know I would.

    That’s the power of standing for something bigger than yourself. It makes people care.

    And it applies to everything:

    • Instead of writing yet another how-to post, take a stand on an important issue, arguing with both passion and unassailable logic
    • Instead of starting yet another me-too consulting business, create a movement, working tirelessly to change the lives of your customers
    • Instead of selling yet another step-by-step manual, sell a philosophy, filled with heroic examples to inspire your customers

    Those are the types of things people want to talk about. They feel grateful just for having the chance to help you spread the word.

    7. Be completely and utterly shameless

    You want to know what separates a great marketer from a mediocre one?

    Shamelessness.

    I’m not referring to a lack of conscience, having a gregarious, extroverted personality, or any of the other ways we traditionally look at marketers. For the most part, those stereotypes are myths.

    No, by shamelessness, I mean this:

    An unshakable belief that what you are doing is good for the world and the willingness to do anything to bring it into being.

    When you believe in your content, you don’t publish it and forget it. You promote it day after day, week after week, month after month, year after year, working tirelessly to spread the message to everyone who needs to hear it, and refusing to rest until they do.

    When you believe in your product, you don’t balk at sales. You revel in it. Not because you’re greedy or desperate or egotistical, but because you know your product will help them, and so it’s your duty to get them to buy. Whatever it takes.

    When you believe in your charity, you don’t beg for donations. You demand them. You grab people by the shoulders and look them in the eyes and tell them what you’re doing is changing the world, and it’s time for them to step up and do their part.

    It’s not about money. It’s not about glory. It’s not even about legacy.

    It’s about falling in love. It’s about being enchanted. It’s about seeing a vision so beautiful you can’t help but fight to make it real.

    Do you have a vision like that? Something worth getting up every day and fighting for?

    If you do, you can accomplish damn near anything.

    And if you don’t, well …

    What’s the point?

    About the Author: Jon Morrow is Associate Editor of Copyblogger. If you’d like to learn what it really takes to become a popular blogger, check out his free videos on guest blogging.

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    Is Your Social Media Strategy Stalling Because You’re Not Doing This One Thing? http://www.copyblogger.com/social-media-call-to-action/ http://www.copyblogger.com/social-media-call-to-action/#comments Wed, 17 Aug 2011 13:30:00 +0000 Dan Zarrella http://www.copyblogger.com/?p=19596

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    Marketers of most stripes know how important and powerful calls-to-action are.

    If you want someone to take a specific action, you have to actually ask them to take that specific action.

    But, it seems like social media marketers have either forgotten CTAs, or rejected them altogether.

    A researcher by the name of Irving Kirsch at the University of Connecticut did an interesting experiment with hypnotically suggestable people.

    Half of the subjects were put under full hypnotic trance and given a stack of 30 post cards.

    They were given the hypnotic command to mail one card back to the lab each day for 30 days.

    The other half of the subjects were simply asked nicely, given social requests without hypnosis to do the same.

    Can you guess which group mailed more postcards back?

    The second group ended up mailing more cards back. Social requests can be just as powerful as full-out hypnotic suggestions.

    So why are social media marketers afraid of them?

    The power words of blog commenting

    When I studied blogging, I found that blog posts that included the word “comments” typically got more comments than blog posts that did not.

    Take a look at this graph displaying the most commented-on words:

    chart with data about blog comments

    This is very simple, very powerful stuff.

    If you want readers to comment on your blog, you have to ask them.

    The power of the call to action

    The most powerful evidence of the power of social calls-to-action is how effective “please retweet” is.

    chart with data about retweets

    I studied a a statistically significant sample set of more than 10,000 tweets and found that those that used the phrases “please retweet” or “please rt” were much more likely to be retweeted.

    In the case of the longer “please retweet” the tweets were four times more likely to be shared by followers.

    I’m not exactly sure why there is so much resistance in social media marketing circles to calls to action, but now you know the truth.

    Calls to action work!

    And here’s one for you: Get more social media data and mythbusting information by registering for the Science of Social Media webinar coming on August 23rd. Register today!

    About the Author: Dan Zarrella is HubSpot’s Social Media Scientist. This post contains data from his upcoming webinar The Science of Social Media, taking place this Tuesday, August 23rd. Sign up now!

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