A Seemingly Minor Fact-Checking Tip that Yields Top-Notch Customer Service

A Seemingly Minor Fact-Checking Tip that Yields Top-Notch Customer Service

Reader Comments (6)

  1. “Copy editors are like kids in a candy store…” made me laugh out loud. Writing dates that match the calendar is part of being a precise communicator. If a company’s blog has mismatched dates, it might hint at a larger problem. Their culture might not value precision. Without a culture of precision, product and service quality may be spotty. If you do report a copy error to a company, you could use it to test their culture. How much time does it take fix the error? That is a test of how much time it might take if to fix your problems as a customer.

  2. Hey Stefanie,

    People really like how you treat them. Your customers should be your priority. I have been to different sections of marketing and customer handling but sometimes, I forget the dates.

    I really need to focus. You have brought up a simple yet helpful tip. I should check the calendar for my next dates.

    Thanks for sharing with us.
    ~Ravi

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