5 Steps to Going Viral on Twitter

by Dan Zarrella

Twitter

Back in 2006 when Brian wrote the Viral Copy report, Twitter didn’t even exist. Now Twitter is a force that any serious web publisher needs to reckon with in order to gain maximum exposure for content.

Twitter is changing the way information spreads online. Links that would have been blogged a couple of years ago are now more often shared via the micro-blogging service instead, which fundamentally changes strategy when trying to get content to spread.

Publishers can complain and wistfully wish for the good old days of blog links and Google juice, or they can adapt to the new reality Twitter represents. Getting your content “ReTweeted” on Twitter (i.e. getting people to repeat what you’ve said, usually along with a link) can drive significant quality traffic to your site, which in turn can boost your subscriber numbers.

So, how does ReTweeting happen, anyway? Well, here are the 5 factors you need to take into account when trying to get your content to spread virally on Twitter.

1. Call to Action

ReTweeting is an action you wish your readers to take, and, like any other action, the best way to persuade people to do it is to ask them to. And when a user ReTweets your content, they’re very likely to also repost your call to action, lending it their credibility and influence.

Twitter ReTweets

My research has shown that the word “please” occurs in ReTweets far more often than it occurs in other Tweets. A quick look at the text of the most ReTweeted Tweets in my ReTweet mapper shows that the explicit “please ReTweet” is the most common call to action and occurs in a large number of ReTweeted messages. In the interest of brevity it typically comes in the form of “please RT;” again, when your message is ReTweeted by a new user, they are in effect asking their followers to ReTweet it for them.

Other common calls to action that frequently occur in the most ReTweeted Tweets include variations of the following:

  • Check out…
  • Follow this person
  • Please vote
  • Help me
  • Questions, e.g. “What do you think of…”

2. Timing

Twitter ReTweets

My research into ReTweeting as well as other forms of viral content sharing indicates that there is a window of time during which sharing occurs more often. The first few days of the business week, Monday through Wednesday, typically see more ReTweeting than Thursday, Friday and the weekend.

Time of day also seems to be important; between 9am and 6pm EST the amount of ReTweets sees a sharp increase. So if you want your content to be ReTweeted it is advisable to post it during that window.

3. Links

Twitter ReTweets

The data also showed that almost 70% of all ReTweets contain a link. This is good news for marketers in that it demonstrates that the mechanism of ReTweeting is an acceptable way to spread your off-Twitter content, and it tells us that a link is an important ingredient to ReTweetable Tweets.

4. Social Proof

Twitter ReTweets

Nearly every form of viral sharing that I’ve looked into includes some form of social proof. Humans have a natural tendency toward imitation, especially of those who they assume have more or better information than themselves. The likelihood of a tweet being ReTweeted increases dramatically each time it is ReTweeted.

So one tactic to increasing your ReTweetability could be to message or otherwise persuade other users to ReTweet your content for you, in order to stimulate further organic ReTweeting. This can be especially powerful if you can get well known users to share your content, as they’ll then be lending their authority and reach to your message as well as your calls to action.

5. Value

Every “social media expert” tells you that you have to “add value” in social media, and while I’ve been guilty of this a few times myself, “value” is far too nebulous a word to be considered useful advice. In the context of ReTweets, value comes in a variety of formats, and by looking at the most ReTweeted tweets I’ve been able to deduce a few common, concrete examples:

  • How Tos and Instructional Content
  • News, especially breaking news
  • Warnings (like the DM phishing scam)
  • Freebies and Contests

What about you? Have you found any other factors and tactics that seem to get your message ReTweeted?

About the Author: Dan Zarrella is a social, search, and viral marketing scientist with a background in web development. Naturally, you should follow Dan on Twitter.

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{ 162 comments… read them below or add one }

1 Chris January 27, 2009 at 12:15 pm

Wow, that’s some really fascinating data, especially the Time of Day graph. All are great things to keep in mind. Thanks!

2 @JillianAnderson January 27, 2009 at 12:17 pm

Definitely good information (a given considering the source). Thanks for the post!

3 Mike B. January 27, 2009 at 12:17 pm

I do not have any fancy graphs like you but I have noticed that if you have some good jokes they tend to be RTweeted alot. Besides that your list is pretty dead-on for what I have seen.

4 Jeff @ StretchyDollar January 27, 2009 at 12:20 pm

Very interesting. A good insight on using Twitter to expand your audience. Thanks for the information!

5 Missy (from G34 Media) January 27, 2009 at 12:21 pm

Calls to action are key in getting people to do something on your blog or site or any place for that matter. Don’t underestimate the value of a call to action.

And a properly place (and properly timed) call to action.

6 Robert January 27, 2009 at 12:22 pm

I would add that humor also gets retweeted a lot. You should run the data and see how often the word funny appears in retweets vs. regular tweets.

@robert_brady

7 Bilal Jaffery January 27, 2009 at 12:33 pm

May I know the sample size where you collected your data? Was this just one account or several different accounts. I am really interested from Time of Day data perspective.

Bilal

8 Drew Kime January 27, 2009 at 12:34 pm

I think the “call to action” and “social proof” numbers are interesting. But the timing issue should be obvious once you think about it. If you have primarily a North American audience, that’s when people are online.

As for the link issue, I’d be interested to see what proportion of all tweets have links, and does presence of a link make it more or less likely to re re-tweeted? Based on my entirely unscientific scan of tweets I remember seeing, I wouldn’t be surprised if roughly 70% of them had links.

9 Shane January 27, 2009 at 12:34 pm

Very useful Dan. I like #2, too. What’s your twitter handle?

10 Brett Duncan, MarketingInProgress.com January 27, 2009 at 12:35 pm

Excellent data. I currently struggle with the best way to use Twitter, but your point that “Publishers can complain and wistfully wish for the good old days of blog links and Google juice, or they can adapt to the new reality Twitter represents,” really made me stop and concur.

11 Ryan Miller January 27, 2009 at 12:35 pm

Killer advice. Thanks much. Have you discovered what the ‘do nots’ are for Tweeting as well? Does it do more harm if you’re asking people to retweet a blog post, or a piece of content that you’ve authored in an effort to get more people to check it out?

What are the social rules for marketing your own content?

@ryancmiller

12 Wesley January 27, 2009 at 12:35 pm

Very interesting, will have to test this out :)

13 Mark Mac January 27, 2009 at 12:40 pm

As a relatively new blogger, I’ve been looking into which social media drives the most traffic, and it is apparent that Twitter is fast becoming (if not already) the dominant tool for this.

Dan I installed TweetSuite on my blog and I’m loving it, thanks!

14 Sheila Atwood January 27, 2009 at 12:41 pm

This was very helpful.

This web 2.0 thing has so many facets. It has been my policy to pick one thing and learn it well. Then move on to the next thing and learn it well. Then I am ready for the changes that can occur so fast, and I can easily implement them.

I have picked twitter as part of my social media marketing. Right now I am learning everything I can about it.

Like I said, This was very helpful. Came at the perfect time.

Thank you for the research.
Sheila

15 Ryan Angelo January 27, 2009 at 12:43 pm

Great blog! Twitter could be easily mistaken for a simple chat box when it’s dynamic social influence can be so powerful if applied correctly.

Thanks!

Ryan

16 Teri Dempski January 27, 2009 at 12:45 pm

Perry thanks for posting such an interesting study. I am going to Retweet it all over the place! You help to make Twitter a less confusing tool to so many new to new social media. Thanks!

17 Chris Morin January 27, 2009 at 12:47 pm

This definitely works, I am a newbie blogger but was amazed at how many hits my little baby got with just one please retweet for a blog article I wrote on what else.. Twitter! :) Thanks for the stats. I’ll go retweet it!

18 Scott Hardigree, Indiemark January 27, 2009 at 12:48 pm

When you tweet is also very important. I find that my network (marketing folks mostly) tend to be more active and willing to spread the word in the late afternoon or evening.

19 Trevor January 27, 2009 at 12:49 pm

It looks like all the images in your post are all copies of the first graph in my Google reader. Popped over to let you know in case something was misconfigured or something.

Great post, though. And who would have thought that asking nicely with a “please” is the ticket to success? I wonder what else my grandmother was right about. :D

20 Michael A Stelzner January 27, 2009 at 12:50 pm

Very interesting…

21 Frank Dobner January 27, 2009 at 12:51 pm

I do not know for sure, but I would think that late breaking news of the catastrophic (or at least explosive in content) nature may also get retweeted. I tend to believe that if you are not well known out there, people may not attribute your tweets and rather tweet as new news.

Frank Dobner

22 AJ Kumar January 27, 2009 at 12:51 pm

Thanks Dan,
a very interesting study…

23 Tom Nocera January 27, 2009 at 12:52 pm

Useful, timely and something I am RT’ing.

24 Sanjay Kairam January 27, 2009 at 12:52 pm

It is really great to see people running stats on Twitter data, as it is such a rich source when talking about social communication on the web.

However, make sure not to misinterpret this descriptive data about Retweets in general as describing what makes retweets more or less successful.

A large portion of what this data describes is what people think is more successful when soliciting retweets, or what strategies they use when attempting to craft retweetable messages (though, yes, having an item successfully retweeted means that the message will be counted more than once in the data).

For instance, if it were the case that 90% of people did not include a link when retweeting, that wouldn’t mean that that strategy was more successful, it would simply mean that the majority of people just hadn’t thought to include a link.

Unfortunately, it is still not that easy to follow a chain of retweets through the Twittersphere, but a great study would be looking at the longest chains and seeing what common factors contributed to the virality of those tweets. If we were to see that RT’s with links had an avg. chain length of 4, while those without had an avg. chain length of 2 – that might inform us better about the effects of links on retweetability.

Anyways, this was definitely cool to read and think about!

Twitter

25 Doug Firebaugh January 27, 2009 at 12:56 pm

Dan, great info- and shows that social media CAN be a marketing tool- through twitter- if done right. Value is in the eyes of the beholder. But Value in social media is exactly what you said it is- something that can impact and move people forward in what they are doing or experiencing through usefulness, thus creating some form of results good or bad. Great post!

26 Ariel January 27, 2009 at 12:56 pm

Right now Im doing an experiment based in your suggestions… In this case is an eBay item.

27 Karen January 27, 2009 at 12:57 pm

This is some great information, I’ve been using twitter for posting my musings etc, but to use it as a call to action is something I think I’ll pursue even further.

28 Terra Andersen January 27, 2009 at 12:58 pm

Extremely useful, with data that I’ve seen in my own research to back it up. Great post, Dan!

29 Joseph Bridges January 27, 2009 at 1:04 pm

Twitter is a great tool that needs to be included in one’s arsenal and the RT is a tool that is great as well. I think the continued tracking RT’s and of twitter posts in general shows that doing messages at midnight is a complete waste of time and this shows the time frames that work and when people are on it (work more than likely).

Adding value is key and one just can’t ask repeatedly.

30 Rowell Dionicio January 27, 2009 at 1:07 pm

I love the statistics and the graphics! Looks very professional. It’s amazing to see the sheer power of Twitter and the snowball a RT creates.

31 Marcus Ronaldi January 27, 2009 at 1:09 pm

I am a recruiter and I am always telling candidates, instead of saying, “I am looking for a job”, say “I am looking for a web development role, here is my info (embedded link)”
You get a far better response.
I will often embed job descriptions in my twitter updates (with tiny URL) and I have gotten some great candidates.
Save a step, embed!!

32 Jon-Mikel Bailey January 27, 2009 at 1:10 pm

Great stats and analysis. I think it all boils down to what someone sees as being legitimate and useful info. Also, the whole idea of asking for people to RT, who knew?!?

33 Danielle LaPorte January 27, 2009 at 1:11 pm

seems that “please” never goes out of universal style. ditto for thank you. And thanks for the useful info.

34 Alex January 27, 2009 at 1:16 pm

Sorry but this post is bothersome to me. Websites like Twitter were designed for people to have fun and communicate. By gaming them and using them for advertising it just waters down the product. I’d like to compare this with Myspace. Initially Myspace was a social site. After it broke through and became a cultural destination it became a prime target for advertising. Along with antiquated functionality, advertising overwhelmed the social nature of the site. This drove users to a better (less intrusively marketing based) alternative – Facebook. While I understand that this website is about getting your blog seen, by advocating using Twitter to your advantage you kill the service. You can’t MAKE people read your content. Organic growth is always more successful in the long run.

35 Rob Blatt January 27, 2009 at 1:21 pm

I’d be interested to see the second graph as a percentage of all Tweets. I bet that the graph would look a lot different.

36 Janet Goldstein January 27, 2009 at 1:21 pm

Great post. When I see several tweets/retweets with the same link I definitely pay attention.

In terms of #5, with your thoughts about what kinds of information gets retweeted, don’t overlook content itself. Links to great ideas and concepts, and the sources behind those ideas and concepts, command attention. That’s why I’ve sent people to Copyblogger as one of my newer favorite sources (for ex. the Pooh post).

37 Matthew Loop January 27, 2009 at 1:22 pm

Very well explained! I agree, Twitter has changed communication dynamics very rapidly. It’s never been easier to build social proof using the strategies outlined.

38 Becky January 27, 2009 at 1:24 pm

This is great info!

It’s interesting to see Twitter broken down this way. I guess I sort of thought of it as….a big chatroom? A lot of tweeps get put off if all you do is push your products/content. It’s important to make friends on there, too.

Folks are more likely to retweet me if I’ve retweeted them previously. I think maybe it’s that those folks are my friends, so we’re reading each other’s tweets. I know I tend to scan right past some folks, if the majority of their tweets are links to their own stuff. It feels…shallow? It feels like Twitter has a stronger sense of community than Digg or other social media sites I’ve played with.

39 Jeff Korhan January 27, 2009 at 1:35 pm

When I first learned about this from metric from Dan, I was skeptical. It seemed that it favored the news, which it does. But it also breaks down the news into meaningful “pieces of value” that give us a better understanding of what is relevant to Twitter users. This gives great insights into how Twitter users like to receive their news, which shouldn’t be a surprise in this multi-media world we live in.

40 Lisa Solomon January 27, 2009 at 1:36 pm

“Please” is a powerful tool but, like all powerful tools, it must be used wisely and, in this case, sparingly. I have unfollowed people who regularly asked for retweets.

41 LoneWolf January 27, 2009 at 1:44 pm

I’m experimenting with the “Please RT” suggestion. It will be interesting to see if it leads to any retweets.

42 Scott Fox, E-Commerce Success Blog January 27, 2009 at 2:12 pm

Very interesting and useful data. This is a big step forward in the development of Twitter as a recognized marketing medium. Thanks for sharing.

(Am I the only one who noticed the repeated misspelling of occurrence in the graph titles, though?)

43 Will Lowrey January 27, 2009 at 2:31 pm

This is great information and I will surely follow it in my own efforts on twitter.

Since you are a user of Thesis, and recommend it – I figured I would share a twitter/thesis option with you. I just added a custom_function that adds a ‘Tweet This’ to the end of each post – helping people pass along your content for you. You can check it out at my site. Of course – if you like it, please tweet about it.

44 Rob Ianelli January 27, 2009 at 2:47 pm

Wow. This information is huge. I have always laughed when I know during the lunch hours 11am-1pm (EST) that things really slow down with my East Coast friends…and then picks back up accordingly. The “please RT” is again, super interesting and I’m going to really take a lot of knowledge from this post. I’m new to twitter still, and always finding out new things!

Thanks!

45 Pepperfire January 27, 2009 at 3:04 pm

I would have thought that asking for information would get retweeted, but I’m either being ignored or not asking the right questions, because they don’t get retweeted.

46 Matt Pellegrini January 27, 2009 at 3:04 pm

Although I understand this in theory, it seems that ReTweeting, if not used wisely, holds the potential to become nothing more than the sound and the fury of a used-car salesman who will say and do anything to obtain a sale.

47 tobi taiwo January 27, 2009 at 3:24 pm

great post, there are quite a number of ideas here that i haven’t tried yet, i will this week and see what happens.
yeah i would like to add another way that i have found that you add value is if you can, just link them with people they might be seeking, like a wine connoisseur looking for another wine connoisseur, help to connect people. just appreciate them for reading your tweets~ this has been totally beneficial.
@elnatobi

48 Carlos Abler January 27, 2009 at 3:31 pm

I wonder if there might be two conflicting tactics for getting retweets.

1) Plays on intrinsic motivation. Appealing to the message target’s inherent willingness to help. This is to directly ask for them to retweet. For whatever reason they don’t mind helping you out.

2) Appeals to the extrinsic motivation for the retweeter to appear to be the author of the tweet, or to decide for themselves if they will attribute it as a retweet. The extrinsic aspect of this relates to how tweeted links act as the “social currency” of expertise. For many tweeters, links are the currency that make them seem “in the know”, a “source of knowledge”. Beneath a lot of link-tweets, is the motivation to be the next Guy Kawasaki, the infinite hub-volcano of hot and interesting info. I think that this group (a very aggressive group of microbloggers) maybe would respond to direct messages with a “you might dig this” type of message with the link?

I don’t know for sure on all this. Just raising the question.

49 Craig January 27, 2009 at 4:07 pm

RT is a great way to get traffic and a huge compliment when someone does it without asking. Asking people is a great way, especially if you have built up the credibility and trust. I always enjoy helping out when someone asks.

50 Park Howell January 27, 2009 at 4:23 pm

Great info. I RT on TweetThat so I can archive it as well. Thanks for sharing.

51 Greg B January 27, 2009 at 4:50 pm

That is great information that I am going to go try to put into practice immediately. Thanks for taking the time to do the research and put that together.

52 Erik January 27, 2009 at 5:03 pm

I was so inspired by your information I just added a ‘twitter post prefix’ consisting of your example call-to-actions. Now whenever a user creates a social bookmark with the Link Gateway toolbar they can automatically add a twitter post prefix to their tweet!

Great information!

53 Judy H. Wright aka Auntie Artichoke, the storytelling trainer January 27, 2009 at 5:47 pm

Hello from beautiful Montana:

Thanks so much for sharing your information and skill set. This is a learning curve for most of us, so we are grateful for assistance along the way.

Judy H. Wright aka Auntie Artichoke, family relationship coach and author

54 Phillip Manderson January 27, 2009 at 6:36 pm

Really great info! i am trying to get traffic to my new site and it has been pretty difficult, being as i am new to the concept of internet marketing. This was a great insight into what “should” be done. Once again, thanks alot. =]

55 Paul January 27, 2009 at 6:36 pm

Those are interesting stats and its always amazing to see how social media has trends that can be utilised (eg best time of day to submit to Digg etc).

Will have to keep these in mind this week as I try to get Twitter buzz going for my Thesis theme giveaway.

56 Ian Taylor January 27, 2009 at 6:44 pm

This post is brilliant, thank you so much. I learned a stack here today!

57 Gerald Weber January 27, 2009 at 6:49 pm

I have people retweet my tweets from time to time I’m not expecting it. As far a common denominator I’m not really sure but this is something that might be worth me going back and taking a look at. Thanks for the insight and the ideas.

58 linda January 27, 2009 at 7:26 pm

Well written and very easy to understand. Thanks.

59 Eliz ObihFrank January 27, 2009 at 7:41 pm

Thanks Dan for this highly informative piece on the Twitter phenomenon. I have my reservations about the usefulness of all the “twitter this, twitter that” word bites coming my way; especially their application to doing business…
I still view Twitter as a refined form of IM. Perhaps it helps when you have a large following but what about twitterers new to the game?
With the current scale of social media networks and global internet access to instant news/information, Who is paying attention or really cares about another nanosecond tidbit on ProductX from a twitterer? Actually, Twitter overload might be the next arena to tackle…
I appreciate the innovation behind Twitter and will continue to explore ways of using it to my advantage but I think my jury is still out on a final verdict!

60 Torley January 27, 2009 at 8:25 pm

THANK YOU for such insights. I came out of this post with more depth than I expected — a pleasant surprise from all the indeed-nebulous “add value” dross I’m seeing today. And I’ve learned a lot more about retweets thanx to you, Dan.

61 Ben Komanapalli January 27, 2009 at 8:38 pm

Thank you for this info. i am going to try this out!

62 Brett Borders January 27, 2009 at 10:04 pm

Superb post, Dan. I’ve been sensing that ReTweet is where the action is and observing many of the same things you’ve noticed… but you’ve really stepped up and done a lot of good work, research and tool creation. Bravo!

63 Kevin Boon January 27, 2009 at 10:12 pm

Twitter has certainly changed the game… I’ve been on for less than a month and have my traffic quadruple… The trend is moving upward for my blog.
Kevin

64 Madhav Shivpuri January 27, 2009 at 10:17 pm

Very interesting stuff. Thanks for sharing the wisdom.

Some questions about the Twitter user demographics:

1. How many of them are salaried employees going to day jobs (like Engineers, doctors, lawyers) as against bloggers, designers or other freelance type of people who have time and access to check Twitter during their work day?

2. How many of them look for “value” in Twitter? Or do they act as they are requested to RT, and do (or return) a favor ? Is there some psychology of “Influence” at work here?

3. Regarding catching the 9am-6pm time window, would it be accurate to say that people in the rest of the world could have done their tweeting all day (America’s night/ early morning), and this could be partly what gets picked by the American Tweeters and gets RT’ed along with what gets generated within America during that day? This question especially stems from the fact that if one is following some really active Tweeters, then the number of messages on one’s page is so huge and that it spans multiple pages that it is hardly ever possible to peruse all, let alone reply or RT them.

4. How many of ReTweeters are from outside America?

Thanks.

65 Chaz January 27, 2009 at 10:25 pm

Great stuff! I have been twittering a lot lately and really want to start attracting a crowd..

66 Gay Potter January 27, 2009 at 11:10 pm

As always – great information -following you on twitter is like getting a college education! Maybe someday I will get my Masters! Thank you for sharing.

67 Frank Dobner January 27, 2009 at 11:32 pm

After having read all of the above comments, I am particularly caught by two of them. Sanjay Kairam comments on links and makes a good point. I believe that many people are using Twitter as public instant messaging platform and network. Although this possibly under-utilizes the power of Twitter, it was extremely predictable that this would happen. Just simply knowing what someone is doing at this moment, is probably not going viral. However someone retweeting some serious and sharable content makes use of a possibly full implementation of Twitter. Being that Twitter is searchable makes both of the uses of Twitter I mention above very useful. But I would say sharing widely consumable information is likely to be more viral.

Also Madhav Shipuri brings up a couple things that I had never thought of. Freelance and independently occupied people really do have a lot to do with what goes viral. The big players on Twitter (you know the names) probably have a lot to do with what goes viral. Once they get in the stream and distribute out to their thousands, more than likely those are better candidates for being viral. I think that psychographics has a lot to do with it too. Those people that utilize Twitter as a business tool have Twitter built into their personal habits. I would imagine that the U.S. also has the most to do with being viral as Madhav mentions. All this will change with time, I predict.

Great post and comments

http://twitter.com/frank_dobner

68 Vik Dulat January 27, 2009 at 11:59 pm

As long as you are educating or helping your followers, you are in great shape. It’s all about providing value.

69 Wikeez January 28, 2009 at 4:30 am

Wow! nice info ! thanks a lot !

70 Bruce January 28, 2009 at 4:30 am

Hey thanks for this, this is one thing i need to learn some more about and get it on my blog my the looks of things. Looks like the way of the future!

71 Jane Chambers January 28, 2009 at 5:37 am

Thanks for the tips. For someone new to Twitter, this helps to understand the dynamics of retweeting – when, why, how and what.

72 John Crewdson January 28, 2009 at 10:06 am

Dan, Good information & the timing is good for me. I just did a very interesting interview dealing with my niche (tai chi) and was looking at using retweeting to spread the word.

Thanks, John

73 J.D. Meier January 28, 2009 at 10:27 am

Nice – I like your distillation of twitter “action patterns”!

74 Aaron January 28, 2009 at 11:30 am

I picked this up yesterday when Brian Tweeted it and thought I’d RT with the lessons learned from the article. I got about 15 RT’s and picked up a few new followers – and I’m a noobie.

Dan, I’m convinced you’re right. The flattering comparison is true.

http://www.twitter.com/clarifinancial

75 blued888 January 28, 2009 at 12:05 pm

Great info, wondering how the graphs came about though? Requested from Twitter HQ? It’s pretty hard to find all of those things out.

76 Scott Stratten January 28, 2009 at 1:44 pm

Greatest. Blog post. Ever.

77 Anne Keefe January 28, 2009 at 1:48 pm

Awesome information. I still don’t know how to re-tweet though? Isn’t that stupid??

78 Rachel Levy January 28, 2009 at 1:50 pm

Very interesting post. Especially found the time of day info useful… I’ll now tweet about my blog posts during 9am and 6pm, instead of 11pm, like I normally do!

@bostonmarketer

79 Anthony Barba January 28, 2009 at 2:06 pm

I’ve been hearing a lot about retweeting lately. Now I know why. Those call to action numbers are impressive.

80 Navdeep January 28, 2009 at 2:39 pm

Very informative. Thanks

81 Mark Shaw January 28, 2009 at 3:03 pm

Chris great article.. I have been trying all sorts of tests to see what gets better results.. I have found short sharp headlines work best.. and then the URL not lengthy details.. Also when retweeting, I move the @username to the end of the sentence as opposed to leaving it at the beginning..it has made a difference.. eg..RT@markshaw message URL link Please RT. I change to… message URL link… RT@markshaw..Please RT

Thanks

Mark Shaw
http://twitter.com/markshaw

82 Sandra Martini January 28, 2009 at 3:24 pm

Hi Dan,

Great post! The other “prefix” is see often when it comes to RT is “Reading” then the message and URL.

Your time graph makes sense…the spike is around noon till 2pm Eastern which is when most of the US and Canada are at their computer (both east and west coasts) and it’s still early for the UK.

Thanks for sharing!

Sandy
http://www.twitter.com/sandramartini

83 Annie Lynsen January 28, 2009 at 5:39 pm

That’s really fascinating stuff, particularly the stuff noting specific words and times of day that are most effective. I just sent a link to this to my Twitter followers. Thanks!

84 Kelly Watson | Womenwise Marketing January 28, 2009 at 5:45 pm

Interesting. The time graph makes me think that more people check out Twitter when the work day is slowing down and they’re giving up on office work :)

85 Ryan Healy January 28, 2009 at 5:58 pm

Really fascinating, Dan. I have noticed that I’m often more likely to retweet something when it’s already been retweeted. Your research seems to confirm that.

I’ll experiment with the Please RT phrase and see what happens. :-)

86 REW Ryland January 28, 2009 at 7:38 pm

Thanks for the research and interpretation here, insight into how and when is always appreciated.

This post links together quite well with a previous post by Dean — a good read for anyone that enjoyed ReTweetin’.

http://www.copyblogger.com/get-to-yes/

87 Stan Dubin January 28, 2009 at 8:04 pm

Very helpful data, except the point of “social proof.” That was a bit unclear and Dan’s post that goes into this more was a tough read. I understood the points about “depth” and “reproduction rates” but the point of “proof” didn’t hit home.

But hey, growing up I gave my parents a rough time and I asked my dad some years later how he dealt with my shenanigans. He said, “son, we had five kids. Four came out great. I got numbers on my side. Why would I complain?”

88 Rob Chant January 28, 2009 at 8:30 pm

Saying something controversial always helps, needless to say!

89 Swan January 29, 2009 at 10:52 am

I have a hypothesis that tweets which leave room for the re-tweeter to add a short comment are more likely to get re-tweeted than ones that have already maxed the 140 chars. Would love to see some analysis on that.

My thought is that people want to add their own spin. If the tweet is maxed, they have to take the effort to re-word it to make space for their own additions.

90 Judy Rey Wasserman January 29, 2009 at 5:50 pm

During the last phishing problem on Saturday late afternoon through Sunday night (with a couple of sleep-eat breaks) I stepped up use my blog for a page where we could see what @ Names – Twitter IDs were compromised. I used the blog as it gave me the shortest URL and at the time we were unsure if URL links, including modified ones, were safe as the phishers were using them. http://ungravenimage/blog was short, recognizable and hence safe.
I am an artist and author of an inspirational self-improvement book, not a SM expert, techie, web site builder, or any of the kinds of people who would have gained good PR for their businesses from keeping everyone on top of what was going on. I simply saw a need, waited a bit for someone of the above mentioned types to fill it and when no one did I stpped in.
Many people use the same IDs & passwords for many or all of their sites, including banking so the threat was real.
I had under 2000 followers then, so the news and updates that I was Tweeting and that was sent to me were more often ReTweeted. Suddenly I was a Twitter “expert” and fortunately some of the real experts helped me.
I was helping people who messaged me about their compromised IDs to restore them, updating who was again safe and who was now not, tweeting the latest scams, etc.
There was a great deal of confusion, because as we later learned there were two separate phishing attacks plus a hacking attack.
The Twitter community came together, sent info to #phishing and RTed incessantly.
The whole problem lasted about 24 hours give or take.
I learned many life lesson type things that I discuss in a popular blog post, which continues to gain comments.
However, I also learned that people will eagerly RT two kinds of messages.
Two things that will always get a message ReTweeted (but it may need to be sent more than once, or sent to someone who will probably want to help) are:
1. The message must benefit someone other than the person sending the tweet. The greater the need or help of the message the more it will be ReTweeted. David Armano recently raised over $14.000 for a desperate mother and her children who were victims of domestic abuse.
2. The person sending the Tweet must have respect and authority. David Armano is a well known respected member of the community. I have watched as far less well known members then tried to raise funds, and their tweets were not often Retweeted.
Authority can also mean knowledge. For instance, I had knowledge of what was happening with the phishing as I was somehow the go to person. A tweet from me had automatic respect and authority on phishing. The people who were on the scene for the Mumbai attacks and also the recent plane landing in the Hudson had immediate authority as the sent their messages, which were ReTweeted both as news and in the hope that others near the scene would see them and come to the rescue.

First if that message will help someone in need. The message must come from a respected source. I have watched RTs fly past on all days and at all times to raise funds for people in desperate straights.
David Armano @armano recently reaise over $14,000 for a desperate mother and her children who were escaping domestic abuse. David is a respected and well known member of the Twitter community, so when he asked for help his Tweets were heeded.
I have watched as others asked for help for this or that and barely causes a ripple in the stream. They were new, not as well known or respected, and though the might be just as trustworthy and the cause just as good, not much happened.
The second kind of Tweet that goes viral on a large scale is one that sounds an alarm that could affect members of the community.
The news of the Mumbai attack and the plane landing in the Hudson River raced through the Twitter stream. I knew more from following on Twitter than I did from turning on CNN on TV. That’s because first hand accounts were being posted on Twitter as reporters rushed to the scenes.
No matter what hours or days one uses the basic way to get something RTed is to first be a recognized and respected member of the community. Interact. become known . Help others. Social media is not all about me– it’s all about us.
The second thing is the message being ReTweeted has its best chance if it genuinely helps the receivers, or those the could pass it onto.
While I agree with the findings of this blog about best times and days for ReTweets, it is ironic that some of the most ReTweeted recent events have not occured at those times, but on weekends and in the evenings.
For me, this says something wonderful, heart warming about the Twitter community. We are willing to help others, immediately, effectively and at anytime.
We just need to believe in the cause and trust those who Tweet it.
Thanks!
Judy Rey Wasserman
http://twitter.com/judyrey

91 Ben January 29, 2009 at 8:22 pm

Love it – great stuff!

92 Kimota January 29, 2009 at 11:09 pm

Brilliant stuff. Some of the suggestions are what you would expect, but to have it backed up by the data is very helpful. Obvious or not, I certainly hadn’t been doing all of these, but this information provides the motivation for me to change my ways…

93 Jonny January 30, 2009 at 1:02 am

Wow, lots of great info in this article. Thanks for the excellent write-up!

94 David Risley January 31, 2009 at 11:36 am

I know this is a “me too” comment, but this was a really fascinating post. Seriously.

95 Bill Tamminga February 2, 2009 at 11:08 pm

Thanks Dan,

I’ll be using this from now on. Much appreciated!

96 Steve Nimmons February 3, 2009 at 5:04 am

Fascinating article. It would be nice to see a further drill-down into what (in terms of semantics and content type) people are more likely to re-tweet. I had previously noted (through personal use) that time windows were quite important. Being active when the primary users in the US are online, generated a lot more conversation. No big surprise, but worth noting if you are a PR company or a marketer in the UK!

97 flashcat7 February 3, 2009 at 10:46 am

One item to add: Anything having to do with a “cause” or charity seems to get retweeted alot too. Thanks for the article!

98 Matt February 4, 2009 at 12:55 am

Great reinforcement of what seems like common sense. Good to see data backing it up.

99 Jason February 4, 2009 at 12:59 pm

I agree with the idea of RTing and have seen it have an impact on traffic to my blog. They key is to have something of value that others will naturally want to RT… if you ask “please rt” just for the sake of getting some traffic going it can backfire if the content is not of value. you can be ‘blacklisted’ for further RT by your followers. I know I have done this with a few who seem to just be trying to generate traffic but are not offering anything of real value.

just my 2 cents… great article. peace.

100 Prabu Rajasekaran February 11, 2009 at 2:35 pm

Just wanted to leave the 100th comment! Thank you, folks!

101 Isaac Yassar February 14, 2009 at 6:15 am

I’ll try those tips soon. However, I believe all of them depend on the network itself. Having 5 and 5 thousands followers will surely make a difference, won’t they?

102 Kathryn Watson February 17, 2009 at 6:51 pm

Interesting. I am still so new to this. Thanks for sharing the info.

103 Steve Pohlit February 19, 2009 at 11:05 am

Great data supporting the power of:

please
valuable link
retweeting

Common sense though right?

104 Stan Faryna February 26, 2009 at 11:32 am

I appreciate your madness. Keep on keeping on with that.

Twitter is getting more interesting. But it still has a way to go before we get results that are meaningful to a bottom line.

For example, I consult on a 12k/month Google ad words campaign that brings an average of 400 clicks/day – 18 to 23 percent of those clicks convert into calls and 92 to 96 percent of the calls are closed as sales. Of course, there’s a lot of luck going in this and maybe a little miracle too.

Those are the kind of results that clients dream about. And Twitter is not yet where luck and talent can intersect as synchronicity and hit a proverbial jackpot.

Hopefully, we’ll get it there soon.

Stan Faryna
Let’s chat soon.

105 Onna March 1, 2009 at 10:26 pm

Great information, thanks for putting it together. I have definitely noticed an uptick in my followers when my tweets are retweeted as well as more traffic to my blog!

I didn’t realize there were better times and days for retweeting!! I will definitely be implementing these suggestions!!

106 Fred Campbell March 9, 2009 at 2:44 pm

Great stuff! Thanks for the info. I can’t think of anywhere else in life that people share their stuff for nothing, other than the net.

107 Happiness Is Better March 12, 2009 at 9:22 am

Great info! The Twitter phenomena is absolutely fascinating.

108 Robert Kirk March 26, 2009 at 11:29 am

I have heard alot about Twitter both in the press and online

I have been interested to hear how it could work for my business, but never really understood which way to take it forward and make it work for me

interesting read, thanks

109 Parallels April 3, 2009 at 8:55 am

Thanks for the article.

We are now twittering, so your advice is really useful and practical. We’ll try to use the technique while posting some news and links to news to be read.

Thanks once again.

110 annemoss April 4, 2009 at 9:36 am

I still can’t believe retweet has become a word.

111 carol April 5, 2009 at 10:30 am

I love saying..”Sweet Tweets” at the end of the night….:)

112 Live2Care April 9, 2009 at 11:01 am

Great Post!

Twitter is a GREAT tool for both personal and business productivity!

Keep up the GREAT work, seriously!!!

113 Gail Doby April 11, 2009 at 12:50 pm

Thanks for sharing the tips…will RT!

114 Urgent Care April 13, 2009 at 1:30 am

Thanks for the twitter tips… Just started with it and having some trouble, but this helped!

115 Agent SEO April 13, 2009 at 10:56 am

Great article! It’s very clear that Re-Tweets can be a driving force in driving exposure & traffic both to and from Twitter.

116 Luca PP April 14, 2009 at 11:49 am

The time of day stats should be based on the retweet/totalTweets; the graph as it stands just proves that retweet are more frequent when more people are online and using twitter!

117 fefos April 16, 2009 at 7:31 am

really fascinating stuff, particularly the stuff noting specific words and times of day that are most effective

118 Matt Prados April 16, 2009 at 4:19 pm

twitter is now huge and unfortunately not many people add value keep the message going add value.

119 Matt Prados April 23, 2009 at 8:57 pm

This is great information. Thanks!

Matt

120 BonniesGang.com April 30, 2009 at 10:08 am

As a twnoobie I’ve been struggling on how to incorporate twitter in my everyday activities. — Thanks for the tips and advise in how to use twitter productively in idea sharing.

Being in the sex “how to” niche, advising both men and woman about G-spot orgasms and male G-spot orgasm AKA prostate massage and milking — it’s sometime hard to get the word out — thanks again.

121 Massage Chair Review May 12, 2009 at 1:49 am

Great post ! I think Twitter has certainly changed the game… I’ve been on for less than a month and have my traffic quadruple… The trend is moving upward for my blog.

122 Sharon May 14, 2009 at 7:36 am

Very interesting article. Keep up the good work!

123 Sandy May 18, 2009 at 10:11 pm

I agree that twitter is definitely a great viral tool. Twitter is even better than good ol’ fashion email, because not only are the tweets instant, but you can build a social network of strangers, literally, in the blink of an eye.

124 Linda May 20, 2009 at 4:53 am

Twitter can take some getting into but I know when I ran my last blog that it paid dividends and really spread the word.
Now starting afresh and building contacts again so will take onboard this useful info.

125 yournaturalpet May 20, 2009 at 9:20 am

So much to learn about blogging and twitter! Thanks for the concise list of factors to consider.

126 Roslyn Rajasingam May 20, 2009 at 9:38 pm

Thanks for the great info. I am still struggling on how to find time to quickly read the messages as in a day I may have hundreds come through. When I put in an action request, I simply remember to check my Direct Messages.

127 Sally J May 21, 2009 at 10:36 am

RT work, but problem is most people are following people like themselves (same interests or job) and so the RTing just gets circulated in near same group of people.
Plus the link clicking rate on any Tweets is very, very low.
I just had a Tweet that was RT 9 times. Average number of clicks per RT? Only 19.

128 Gary Sanet May 28, 2009 at 12:04 pm

Can anyone explain me about what ‘retweet’ is ?

129 Topher June 1, 2009 at 1:12 pm

Great information. Being new to “tweeting”, I’m feverishly digging to figure out the best way to make the most of the tool.

130 BobbyD June 4, 2009 at 4:32 pm

More like: “5 Steps to get ignored for being obvious about self-promotion while trying to ‘Go Viral’ on Twitter.” I hope you get Tweet-Rolled.

131 Piyush Shekhar June 18, 2009 at 11:36 am

Great information once again.

132 Work From Home Dude June 23, 2009 at 7:21 pm

Twitter has revolutionized the way we communicate and the way businesses keep in touch with the people on the street. Twitter will continue to be used for viral campaigns because nothing else compares or competes. Its like a walkie talkie with a millions of people to talk to at once.

133 Free Guides on Every Things June 28, 2009 at 2:34 am

Thanks so much for sharing your information and skill set. This is a learning curve for most of us, so we are grateful for assistance along the way.

134 Startupbooster.com July 15, 2009 at 8:40 am

I am just setting up myself on Twitter. This is great information that I can share with my members. Thanks for the research.

135 Cherie July 27, 2009 at 1:16 pm

Great advice. Gotta love Twitter.

@cheriex2002

136 Ed Doss August 3, 2009 at 10:31 am

Very cool stuff! Thanks!

137 Joanne August 3, 2009 at 11:16 am

Hi,

This article is useful to me since I am learning about marketing using Twitter now. I will “Retweet” this blog post for sure. Thanks.

138 Karen Goldfarb August 11, 2009 at 7:28 pm

Fascinating. Someone should develop a rich-internet application to let us play with this data, speaking as one copywriter who loves data to another.

139 Linda August 14, 2009 at 8:20 am

Call to action makes sense

140 rita August 14, 2009 at 11:50 am

This is very helpful to me. I’ve been trying to figure out the best way to use twitter to increase my traffic. I now have a better understanding of how it works and starting Monday, 9 AM will get to work with your tips in mind.

141 Brett Burky August 24, 2009 at 2:57 pm

I love it. Where do you get those graphs from and is it something that anyone can access? I want to run some reports like that on different keywords if it is possible. Would love to hear more if that is ok.

Thanks

Brett

142 LaTresa August 28, 2009 at 6:40 pm

Amazing information. Thank you so much. Yaro mentioned you in an email that I received and I am so glad I clicked on the link! Will certainly send more – Please Re-Tweet messages.

All the best,
LaTresa
http://www.wellspringprosperity@blogspot.com

143 Website Design Newcastle September 5, 2009 at 2:09 pm

This is the second article I’ve read on here; and the worth of this content is invaluable. An outstanding read. Many thanks indeed.

144 Scott Hardigree September 15, 2009 at 11:45 am

Dead-on!

145 Denver SEO September 17, 2009 at 3:52 pm

I read over this post all the time and use it to tell my clients about the value of twitter. Thought I should finally say thanks. :)

146 Stephen September 23, 2009 at 10:03 am

Dan clearly knows his stuff – and the analysis is really useful both as a user and a marketer. What we want to avoid is RT as spam, but I’m sure that is somethng the Twitter pixies are all over!

147 ravi September 24, 2009 at 5:13 am

Definitely good information (a given considering the source). Thanks for the post!

148 Jason Brown September 25, 2009 at 11:41 am

When is the appropriate time to ask for a retweet?

149 rsc October 2, 2009 at 10:54 pm

I still can’t believe retweet has become a word.

150 Chloe Delano October 12, 2009 at 4:29 am

This info is fascinating! As an Angeleno in Cape Town, keeping track of the timing is a royal pain in the arse! But this data is priceless. It’s amazing what a simple “please” can do. Not to mention the exponentiality of retweets. Is that a word? (Retweets, not exponentiality lol)

I would imagine the same principle goes for twitter followers as well. I tend to feel more humbled and willing to swallow up the advice of someone with a zillion twitter followers rather than a newbie. This social proof thing seems to touch on something primal in us…

151 Carla D. October 13, 2009 at 9:35 am

Thanks a heap Dan, great post. Still trying to crack the Twitter code – occasionally I find a gem in the sludge:) Serve them hot!

152 Brad Harmon October 15, 2009 at 6:55 am

Thanks for the information. I guess “please” and “thank you” are still the magic words I was told they were growing up. I’ve always just assumed that the call to action in a tweet was inferred, but I am going to try asking for a retweet and see how well that works.

153 Debbie October 25, 2009 at 11:17 pm

I’m fairly new to twitter, and for the most part like it. I’ve had a few sales off of it. I make it a point for my tweets to be about 70/30 – the 70% being RT, fun stuff, comments, etc and the 30 being ‘MEMEME’ tweets (ok, not phrased like that, I promise, lol)

I have never ASKED for a RT, but it may be something I do in the future.

154 sharp21 October 27, 2009 at 11:46 am

I’ve developed a fun post to test this out:
“Top 10 apps When Adrift At Sea”
Its Tuesday, 10:48, & its going online! We’ll see what kind of action it gets.
Please check out my post & RT if you like it! ;)
S.

155 sharp21 October 27, 2009 at 11:49 am

Not sure if this is allowed, but here is a link to the post:
http://www.dynamicpositioningnews.com/2009/08/top-10-iphone-apps-when-you-are-adrift-at-sea/

156 Chuck Murphy November 19, 2009 at 7:39 pm

Great tips… being a new blogger in the mortgage business in Illinois, I am just getting used to this world. My Twitter account is brand new and I need all the advice I can get.

Chuck

A href=http://www.illinoishomemortgagerates.com>Illinois mortgage rates for homes

157 Roschelle November 24, 2009 at 1:39 pm

Awesome Twitter analysis and how to adapt it!

158 implante dentario carga imediata estética January 8, 2010 at 6:10 am

I’ll try all that, thanks

159 Travel Blogs January 8, 2010 at 2:05 pm

I think twitter is the best way to go viral, 2nd place for facebook

160 Shamim January 12, 2010 at 5:59 pm

I too got a twitter account and getting good traffic from it, but one thing that i feel from the day one itself about Twitter is that it lacks relevancy.

161 handbags January 24, 2010 at 7:26 am

I currently struggle with the best way to use Twitter, but your point that “Publishers can complain and wistfully wish for the good old days of blog links and Google juice, or they can adapt to the new reality Twitter represents,” really made me stop and concur.

162 Hugh Betcha January 26, 2010 at 2:41 pm

This was just the information I was looking for in conducting my research on the viral marketing concept. I will use what I have learned in my project launching next month at HughCares.net. Thanks for the great article and the useful links.

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