How to Increase Engagement and
Authority With Quotations

by Brian Clark

Quotation Marks

Everything of importance has been said before by somebody who did not discover it. ~Alfred North Whitehead

A great quotation is gold to a perceptive writer. You can instantly boost reader engagement with the right bit of wisdom or wit. And when writing to persuade, you can bolster your arguments by pointing to the words of the well regarded.

In other words, author Anatole France nailed it with this:

When a thing has been said and well, have no scruple. Take it and copy it.

Using Quotations to Increase Engagement

After all, all he did was string together a lot of old, well-known quotations. ~H. L. Mencken on Shakespeare

Hey, if it’s good enough for Shakespeare, it’s good enough for me. And while we should all do our best to engage readers with our own wit and wisdom, it never hurts to share the spotlight with those who have already said it well.

A great quotation is like a smart anecdote or analogy… it engages the mind in a way that the same point directly made does not. That reader mindset is the tipping point between attention and indifference.

Whether you use a quotation to open strong or sprinkle them throughout your writing, an excellent quotation tends to get read, even by scanners. And when the point is poignant, you transform that scanner into a reader. People want to see how well you stand on the shoulders of giants.

So what’s the secret to the effective use of quotations?

One must be a wise reader to quote wisely and well. ~Amos Bronson Alcott

Using Quotations in Persuasive Writing

A quotation in a speech, article or book is like a rifle in the hands of an infantryman. It speaks with authority. ~Brendan Francis

Again, we’re looking to build our own authority with our readers. But no matter your level of influence, you can always bolster a persuasive point by directing the reader to a respected authority who shares your views on a subject.

This works wonders when trying to make a point that may be hard for some to accept. After all, I may know that creativity is inspired from the things around us and the work of others, but who’s going to argue with Picasso?

Authoritative quotations provide mental shortcuts to acceptance. If you want someone to accept what you’re saying, quotations allow you to tap into the mind’s tendency to seek the path of least resistance. It’s often easiest to believe a famous historical figure in order to believe you, so take advantage of the authority of others to build your own.

People will accept your ideas much more readily if you tell them Benjamin Franklin said it first. ~David H. Comins

It Still Comes Down to You in the End

I hate quotations. Tell me what you know. ~Ralph Waldo Emerson

I suspect Ralph was having a bad day when he said that, but he has a point. All the quotations in the world won’t help unless you’ve got something to say as well.

But you know that.

So let’s assume you’ve got something to say, and you know to say it well. But don’t forget to get your quote on to kick up the engagement and authority on command.

Here are three quotation resources for you:

The Quotations Page
Quoteland
Bartleby

Plus, in my never-ending quest to produce worthy content in 140 characters or less on Twitter, I’ve started tweeting quotes on a daily basis. Follow me on Twitter for a random sampling of interesting quotations that might inspire you to write (it’s happened to at least two people who follow me).

So… what’s your favorite quotation? Share in the comments!

About the Author: Brian Clark is the founding editor of Copyblogger, and co-founder of Teaching Sells.

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{ 60 comments… read them below or add one }

1 MrCooker May 12, 2008 at 11:22 am

Always liked this one:

“Only two things are infinite, the universe and human stupidity, and I’m not sure about the former.” ~Albert Einstein

2 Bucktowndusty @ FromThePen.com May 12, 2008 at 11:39 am

“Don’t piss down my leg and call it rain.” ~ Judge Judy

3 Michael Martine | Remarkablogger May 12, 2008 at 11:54 am

Love the zen image for the post. I’ve noticed the quotes on Twitter and enjoy them very much. Here’s a favorite of mine, by science fiction writer William Gibson: “The future’s already here. It’s just not evenly distributed.”

4 Stuart Hughes May 12, 2008 at 12:32 pm

One of my all-time favorites has to be;

“To know what you prefer, instead of humbly saying ‘Amen’ to what the world tells you you ought to prefer, is to keep your soul alive.” – Robert Louis Stevenson

5 Akemi - Yes to Me May 12, 2008 at 12:35 pm

Well, I don’t mean to make a case against you, Brian, but I agree with Emerson. When I read, I want to read the writer’s words, his or her own words, rather than the famous quotation they pull off from the quotation dictionary. When a post starts with a quotation, I usually just skip it and get to read the body of the article.

Not that I don’t respect great quotations. I have my favorites, and occasionally share them in my posts — as part of my article. But I value authenticity more than great quotations.

You, Brian, are no less than Picasso when you make your own points.

6 Brian Clark May 12, 2008 at 12:38 pm

Akemi, there are always exceptions that prove the rule. Just don’t forget that what you prefer is not always what your readers prefer.

7 Karrie May 12, 2008 at 12:52 pm

Akemi, you leave me puzzled. If you really were anti-quotations you would never use them yourself!

If any of our writing was truly memorable, then it would become a quotation after all, but ‘All that glistens is not gold’ – Shakespeare

Thanks Brian. Made a note of the sources and will try to use where applicable!

8 Janice Cartier May 12, 2008 at 1:27 pm

I love quotes. Use them as touchstones.

“Chop wood carry water.”

“You can’t always get what you want
But if you try sometimes you might find
You get what you need”

But here’s the most annoyingly, work making, sticky one running through my head right at the moment and all this weekend:

“Build an asset, not a job. ” – Brian Clark.

9 Joanna Young May 12, 2008 at 1:38 pm

It’s a great way to invite us to follow you :-)

Joanna

10 James - DigitalKeyToInfo May 12, 2008 at 1:40 pm

I wonder if Whitehead heard that from someone else?
“Wherever you, there you are.” -Buckaroo Bonzai

11 Kelly May 12, 2008 at 1:50 pm

Brian,

Don’t forget http://www.brainyquote.com/ , which sometimes has things the others don’t.

I’m a lifelong collector of great quotes. A few months ago I decided to start doing a quotation every Wednesday on my blog, related to small business and the business life. Here’s one that hasn’t made it to my pages yet (I’m saving it until I hit a magic number of readers that you passed long ago):

Just because your voice reaches halfway around the world
doesn’t mean you are wiser than when it reached
only to the end of the bar.
—Edward R. Murrow

:)

Regards,

Kelly

12 James Chartrand - Men with Pens May 12, 2008 at 2:01 pm

I want to say something. (Did you expect any less from me?)

Quotations – the very act of using the symbol – automatically creates a bond with a reader. The reader knows that the minute he sees quotations, a living, breathing person said something. The text suddenly becomes alive, becomes more personal.

I’ve noticed in some blogging jobs I do that adding dialogue (yes, quotes) instantly creates stickier content. People feel they’re learning something important, something intimate… they’re eavesdropping.

WHO said it doesn’t matter. Hearing it through those quotation marks matters. It brings content alive.

And if you select your quotes well, it makes you look extremely wise.

Now for my favorite:

“This too shall pass.”

13 Alex Cristache May 12, 2008 at 2:02 pm

Since we’re talking about blogs and blogging, there is one thing that I’ve enjoyed and even wrote about on my blog.

From Dosh-Dosh (and I really love this one):
“Knowledge only becomes an asset when it is shared.”

It’s basically the reason why I do what I do, all in one simple sentence. This quote is a piece of future history.

14 Debbie. . . Virtually Organized May 12, 2008 at 2:07 pm

I recently started a post about Maintaining an Organized Life with Thomas Edison’s quote:

“. . . I have not failed. I’ve just found 10,000 ways that won’t work.”

I like when writers start out with quotes to draw you in.

15 Kelly May 12, 2008 at 2:17 pm

Now I’m over my quota (hehe), having already put one in, but Debbie reminded me of another favorite:

There ain’t no rules around here!
We’re trying to accomplish something!
—Thomas Edison

Regards,

Kelly

16 Sheryl Schuff May 12, 2008 at 2:19 pm

from Albert Einstein, whom I quoted frequently when homeschooling my kids…

I am enough of an artist to draw freely upon my imagination. Imagination is more important than knowledge. For knowledge is limited, whereas imagination embraces the entire world, stimulating progress, giving birth to evolution.

17 Brian Clark May 12, 2008 at 2:29 pm

Sheryl, that’s always been in the running for my all time fave quote.

Einstein said a lot of smart stuff (go figure).

18 Patrick Sullivan Jr. May 12, 2008 at 2:33 pm

Finding relevant quotes and connecting them to relevant material is all about being a good “idea catcher” (a phrase I *caught* from David Allen’s GTD).

PS – Brian, am I one of the two people? I think this was my first twitter-quote from an *authoritative* source:

“You never succeed at boxing if you do it the wrong way.” – my 7 year old cousin, Natalie, on the trampoline.

http://twitter.com/editweapon/statuses/775155353

19 soultravelers3 May 12, 2008 at 2:41 pm

Wow, who knew? I love quotes so use them a lot on our website and had no idea this was a good thing when I did.

You also caught my eye because of the quotes on twitter & then I read your blog and knew you were a must follow. ;)

There are so many good quotes I love, but one of my favorites is this one because it reminds me of my style of life:

“Until one is committed, there is hesitancy, the chance to draw back– Concerning all acts of initiative (and creation), there is one elementary truth that ignorance of which kills countless ideas and splendid plans: that the moment one definitely commits oneself, then Providence moves too. All sorts of things occur to help one that would never otherwise have occurred. A whole stream of events issues from the decision, raising in one’s favor all manner of unforeseen incidents and meetings and material assistance, which no man could have dreamed would have come his way. Whatever you can do, or dream you can do, begin it. Boldness has genius, power, and magic in it. Begin it now.”

20 Andrew May 12, 2008 at 3:04 pm

…from Scotland’s Bard – Robert Burns:

“The best-laid schemes o’ mice an ‘men Gang aft agley”

too bloody true.

21 Sandy Naidu May 12, 2008 at 3:13 pm

I have a few, but today this one comes to my mind -

“Most of us are just about as happy as we make up our minds to be.” Abraham Lincoln

Oh btw..What a great way to invite people to follow you on twitter…I have seen a few blog posts on this very subject lately but this one beats the lot.

22 Janice Cartier May 12, 2008 at 3:19 pm

@soultravelers3-that is my most favorite , used , taped anywhere I am, quote.
@Sheryl- THANK YOU. I had not seen that one and am copying it now. Love it and…it is beyond true.
@Kelly- thank you too for the Murrow, brilliant man.
@Brian-Kelly’s quote kind of works with karaoke :)

Sorry to comment twice on what is going to be another full bin of comments. So I’ll leave one more and be gone.

From a West Texas friend of mine who used to tell me…” Be careful not to knock on trouble’s door, ’cause trouble would be home. “

23 David at FullTiltBlogging.com May 12, 2008 at 4:12 pm

On a slightly different note, even TV shows use quotations to make their writing seem better. For example, I can’t count how many Star Trek episodes have used Shakespeare quotes in an attempt to make an episode more profound. It works sometimes, but even the Bard couldn’t save some of the lamer episodes, lol.

This post has been featured in FullTiltBlogging.com’s Daily Blog Summary today. Great post!

24 Loraleigh Vance May 12, 2008 at 4:25 pm

Brian, your posts are always full of such good information and rock solid resources. Thanks for another one.

25 Mark - Creative Journey Cafe May 12, 2008 at 5:57 pm

Forgive me for shamelessly linking to my own blog, but I recently wrote a post entitled “What are your favorite quotes?” and thought you’d enjoy reading some of the terrific quotes people left in my comments section:

26 The Masked Millionaire May 12, 2008 at 6:03 pm

I love reading quotes. Not only are they interesting but I always learn something from reading them.

Live From Las Vegas
The Masked Millionaire

27 Scott Fox, Author of Internet Riches May 12, 2008 at 6:21 pm

Brian,
Couldn’t agree more. Good quotes can concisely add authority to almost any writing or speech.

In fact, as research for my next book, I recently started a blog & mailing list dedicated specifically to sharing great quotes.

365MotivationalQuotes.com simply offers one free quote a day delivered directly to your email inbox or feedreader.

Like my books, the focus is on inspiring quotes that can help motivate entrepreneurs and small business owners to success. Many of the quotes I use were submitted by readers, including several of the great ones in the comments above.

Here’s the quote I used to kick-off the list back in March:

“A rock pile ceases to be a rock pile the moment a single man contemplates it, bearing within him the image of a cathedral.”

— Antoine de Saint-Exupery, poet and aviator

Sorry for the promo but I had to share since this post (and the comments) was so on target.

I have also added your great quote: “Build an asset, not a job.” to the list!

More submissions are very welcome at quotes @ scottfox.com. (We’ll include your name on any quotes we use, if you’d like .)

28 Selina N May 12, 2008 at 6:40 pm

I have to say that when scanning sites I don’t normally follow religiously, I will always stop to look at a quote, especially if its set away from the text, evaluate whether it reflects a subject I am interested in, and read on if it is.

One of my favourite quotes is-
“How vain it is to sit down to write when you have not stood up to live” – Henry David Thoreau

29 hank May 12, 2008 at 6:47 pm

“We do what we have to do to do what we want to do.“

It’s a quote from The Great Debaters with Denzel I watched… I pondered it a lot and even wrote a whole post about it myself! :) Good stuff!

30 Jared May 12, 2008 at 6:48 pm

One of my pet peeves is when people use a quote, but do not quote its source. I find it nice to be able to find out more about the person who said something profound, and particularly the circumstances under which they said it – or the events leading up to that point.

Nice article, thanks.

31 Marla Wieferich May 12, 2008 at 7:08 pm

“Motivation is what gets you started. Habit is what keeps you going.”

–Jim Ryun

32 Ken Whitaker May 12, 2008 at 7:35 pm

A quote of my own, in fact.

The state of the economy is inversely proportional to the quality of service at your favorite fast food restaurant.

33 @gcrush May 12, 2008 at 7:37 pm

who said “I love you” first. I love it and I love to read articles with lots of love in them.

34 @gcrush May 12, 2008 at 7:58 pm

oh, and who said:

“the more you love yourself, the more love you have to give to others”

35 Evelyn Lim | Attraction Mind Map May 12, 2008 at 8:21 pm

I love quotes. I find that it is especially appropriate to use for personal development blogs, such as mine. It helps add another voice to the topic.

If you read newspaper reports, quotes are also taken off the ordinary person. What more if they came from one of a higher authority?

Of course, add them only where relevant to the discussion. They create a greater impact this way!

Evelyn

36 Akemi - Yes to Me May 12, 2008 at 8:41 pm

Brian,
I understand. And that’s always a challenge to balance out — to figure out what the readers want and deliver it vs. to write what I want to write and seek the kind of readers who like it.
I just wanted to point out that we, as writers, need to take pride in what we write. It seems to me that some writers like hiding behind “famous” quotes, and that doesn’t make interesting readings.

Karrie,
I am not anti-quotations. I am anti thoughtless use of quotations. . .

37 Mike May 12, 2008 at 8:47 pm

“Knowing what people are buying will make you a living. Knowing why they buy will make you wealthy.”
~ Stephen Pierce

38 Sonia Simone May 12, 2008 at 10:43 pm

“Nothing takes the taste out of peanut butter quite like unrequited love.” –Charlie Brown

“A casual stroll through the lunatic asylum shows that faith does not prove anything.” –Friedrich Nietzsche

“The energies and powers embodied in a tiny little child are more powerful than the newly discovered energy of the atom.” –Maria Montessori

. . . and Michael Martine turned me on to this one:
“Until you make the unconscious conscious, it will direct your life and you will call it fate.” –Carl Jung

39 Jesse Hines May 13, 2008 at 2:31 am

My favorite quote on writing:

“Vigorous writing is concise. A sentence should contain no unnecessary words, a paragraph no unnecessary sentences, for the same reason that a drawing should have no unnecessary lines and a machine no unnecessary parts. This requires not that the writer make all sentences short, or avoid all detail and treat subjects only in outline, but that every word tell.”–William Strunk, Jr.

It’s a long quote, but to me, it sums up what good writing really is, and it’s a constant haunting voice in my ear as I write.

40 Shane Greenhough May 13, 2008 at 2:52 am

“Don’t worry what people think, they don’t do it very often.”

41 Marc May 13, 2008 at 3:51 am

I have so many favourites I could create my own quotes website :)

But the one that always comes to mind is
“Knowing is not enough, we must apply. Willing is not enough, we must do.” – Bruce Lee

42 Mike May 13, 2008 at 7:22 am

“Do or do not. There is no try.” ~Yoda

43 Barbara Ling May 13, 2008 at 7:56 am

The Light
At the End of the Tunnel
Is Really
A Train
Coming at You.

:)

44 Dorian aka coffeeister |_|) May 13, 2008 at 8:24 am

A favorite quote!? As an avid collector of quotes, I wouldn’t know where to begin. ~_^ I’ve been quoting one of my blog’s comments recently tho’: “Let the naysayers naysay, I say.” — Lorna I’m glad to see quotes being given their due & hope you inspire yet more usage (but good usage ^_^). Your tweeted quotes are what prompted me to follow you on Twitter; thanx for the gifts in text!

I use a quote to sign off on every post since the intention of my blog is to provide food for tho’t. I want to offer a takeaway as well as echo my words w/a known (or knowable – YAY for citing & links) source. While not necessarily using the quotes to pull the reader in, I am punctuating my point w/them. I also have what will become a monthly series of ‘Quotable’ posts written around themed quotes.

(|_|*cheers*|_|) @coffeesister
“A book of quotations can never be complete.” — Robert M. Hamilton

45 Karrie May 13, 2008 at 9:12 am

Akemi – fair enough. Afraid it didn’t come across like that at first, but I can agree with your point, although I usually find inadequate writers don’t bother to use quotations! (That includes me now I think about it.)

My personal bugbear is people who say ‘quotes’ instead of ‘quotations’. To quote is a verb while quotation is the noun … trying to be less a*nal about it but it’s like fingernails down a chalkboard to me. And that’s another thing that irritates – we can’t say ‘blackboard’ in UK schools anymore, but we can say whiteboard … Where are the producers of the ‘Grumpy Old Women’ TV show when they’re needed?!

46 Dey May 13, 2008 at 9:21 am

Do or Do Not, there is no ‘try’
Joda

47 Casey Hibbard May 13, 2008 at 11:00 am

Hi Brian,

Great points. I have to agree with you and James Chartrand that quotes can make a big impact in writing. But the quotee has to be really relevant to the subject matter and audience to make that impact.

For example, in a customer case study, the customer’s actual comments are extremely powerful against the broader descriptive text. Or, quoting an analyst in a white paper likewise reinforces. Quotes stand out among the rest of the copy, while at the same time adding a punch of credibility.

My favorite, at least lately, is something like, “Nothing worth doing is ever easy.”

48 Mark Stelzner - Inflexion Point May 13, 2008 at 12:55 pm

“There is nothing so powerful as truth, and often nothing so strange.” – Daniel Webster

“I’m living so far beyond my income that we may almost be said to be living apart.” – EE Cummings

49 Joseph Ferrara.sellsius May 13, 2008 at 8:11 pm

It is good to have an end to journey toward; but it is the journey that matters, in the end. ~ Ursula K. Le Guin

The map is not the territory. ~ Alfred Korzbyski

Water which is too pure has no fish. ~Ts’ai Ken T’an

I’m astounded by people who want to “know” the universe when it’s hard enough to find your way around Chinatown. ~ Woody Allen

When we built our website, I insisted on having quotations on every page. A good quotation is felt.

50 Dncollins May 13, 2008 at 10:39 pm

“An eye for eye only ends up making the whole world blind.”

M.K. Gandhi

51 Elvis K May 14, 2008 at 1:27 am

One of my favs regarding luck….

“The harder I work, the luckier I get” – Gary Player

52 Marian Hodges - Spark Action Now May 14, 2008 at 10:49 am

Fabulous post, Brian! One of my favorite quotes was introduced in the movie Coach Carter. It’s actually a poem by Marianne Williamson. I recommend reading the entire short inspirational poem. However, I’ve included two ‘quotes’ (beginning & ending) that inspire me.

“Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness that most frightens us…”

“…And as we let our own light shine, we unconsciously give other people permission to do the same. As we are liberated from our own fear, our presence automatically liberates others.”

I also found a great plug-in “Quote Rotator” that I added to my wordpress blog. I’ve limited the number of quotes for now but have placed a few of my favorites to help inspire me and others to take action towards our dreams.

53 Eric May 15, 2008 at 12:49 pm

Don’t forget my collection!

My favorite quotation on the subject of quotations is from Dorothy Parker:
“I might repeat to myself slowly and soothingly, a list of quotations beautiful from minds profound – if I can remember any of the damn things.”

54 Melani Ward May 15, 2008 at 3:32 pm

“To know and not do is not to know.” – Lao Tzu

This is so true for entrepreneurs that get caught in information overload but then do nothing with what they learn. Knowledge is not power, it’s the implementation of the knowledge that can create power.

55 Ming Artist May 16, 2008 at 12:09 am

Quotes must have been the original social media. – Ming

56 Jorge Diaz | INNOVA PIXEL May 16, 2008 at 6:42 pm

“A man is what he thinks about all day long.”
- Ralph Waldo Emerson

57 I.C. Jackson May 17, 2008 at 3:16 am

Favorite Quote Database – http://www.bemorecreative.com/

I found this site about 12 years ago when I first started college and needed quotations for a writing assignment. The collection is so extensive and easily searchable that I haven’t used anything else since!

Favorite Quote: “No race that has anything to contribute to the markets of the world is long in any degree ostracized.” – Booker T. Washington

Love this blog!

58 Jorge Diaz | INNOVA PIXEL May 18, 2008 at 7:00 pm

I once wrote an interesting post, using quotes
including the one Ralph mentions on hating quoates :)

http://www.innovapixel.com/the-missing-link-to-success/

59 Hayes Thompson May 21, 2008 at 9:35 am

Not sure who said it but I love this quote:

“If you believe in telepathy, raise my hand”

60 Elizabeth January 15, 2010 at 2:26 am

Quotes can help you gain insight into a chapter you’re reading. I love a good quote. Sometimes it says just what I’m feeling in a way I’d never think to say.

A favorite novelist of mine loves to use quotes at the beginning of each chapter. Unfortunately, rarely do I understand why she used the quote or what it was supposed to add to the story. And this is after reading more than 20 of her novels. She writes great stories even thought I don’t get the quotes she adds.

The key is to make sure the quote adds value and doesn’t feel random or too subtle for the reader to understand why you added it. It needs to enhance the message just like you explained in your post.

A recent favorite quote: “When a man comes to me for advice, I find out the kind of advice he wants – and I give it to him.” – Josh Billings

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